Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 975031 | 37057 | 11/29/2022 8:01:21 AM | 11/29/2022 8:01:42 AM | IVR call: statement | Received call for statement for account 10389645 sent message: 31506 | 8 | 2 | 27881 | 79 | ||||||||||||||||||||||||||||||||
| 37056 | 11/29/2022 7:57:06 AM | 2/22/2023 7:40:02 AM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR THE PRIOD 2021/08/31 - 2022/09/02. | 6 | 3 | 29827 | 114 | 15 | 2 | 23 | 1 | 101 | 143025 | 201 | ||||||||||||||||||||||||||
| 975008 | 37055 | 11/29/2022 7:49:48 AM | 11/29/2022 7:49:49 AM | IVR call: balance | Received call for balance for account 10435205 undefined | 7 | 2 | 12736 | 78 | ||||||||||||||||||||||||||||||||
| 975006 | 37054 | 11/29/2022 7:48:34 AM | 11/29/2022 7:48:36 AM | IVR call: balance | Received call for balance for account 10400211 undefined | 7 | 2 | 7536 | 78 | ||||||||||||||||||||||||||||||||
| 974990 | 37053 | 11/29/2022 7:43:11 AM | 11/29/2022 7:43:12 AM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | ||||||||||||||||||||||||||||||||
| 974987 | 37052 | 11/29/2022 7:42:09 AM | 11/29/2022 7:42:10 AM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | ||||||||||||||||||||||||||||||||
| 974949 | 37051 | 11/29/2022 7:27:49 AM | 11/29/2022 7:27:50 AM | IVR call: balance | Received call for balance for account 10046147 undefined | 7 | 2 | 19916 | 78 | ||||||||||||||||||||||||||||||||
| 974946 | 37050 | 11/29/2022 7:26:55 AM | 11/29/2022 7:26:56 AM | IVR call: balance | Received call for balance for account 10070927 undefined | 7 | 2 | 5227 | 78 | ||||||||||||||||||||||||||||||||
| 974947 | 11/29/2022 7:26:54 AM | 11/29/2022 7:26:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 974929 | 37049 | 11/29/2022 7:16:46 AM | 11/29/2022 7:16:47 AM | IVR call: balance | Received call for balance for account 10028769 undefined | 7 | 2 | 6563 | 78 | ||||||||||||||||||||||||||||||||
| 974924 | 37048 | 11/29/2022 7:15:36 AM | 11/29/2022 7:15:37 AM | IVR call: balance | Received call for balance for account 10028769 undefined | 7 | 2 | 6563 | 78 | ||||||||||||||||||||||||||||||||
| 36340 | 11/29/2022 7:12:19 AM | 11/29/2022 7:12:22 AM | water bill | In Sept a delegation came from BCM to help folk with their problem accounts. Mr Mahen was the rep I spoke to. I believe we are being over charged as we have 8 tanks with 35000l of water we only use BCM water for toilets and laundry and very occasionally for small garden. We always get an "Interim 'account. A few days after the meeting a group of people came , one lady took photos of our meter(the new) kind) and the the 8 tanks. Since then nothimg has changed. | 23 | 3 | 2891 | 17 | 2 | 23 | 1 | 111 | 2934 | ||||||||||||||||||||||||||||
| 974915 | 37047 | 11/29/2022 7:11:40 AM | 11/29/2022 7:11:57 AM | IVR call: statement | Received call for statement for account 10401832 sent message: 31499 | 8 | 2 | 6213 | 79 | ||||||||||||||||||||||||||||||||
| 974905 | 37046 | 11/29/2022 7:08:34 AM | 11/29/2022 7:08:54 AM | IVR call: statement | Received call for statement for account 10392006 sent message: 31498 | 8 | 2 | 26132 | 79 | ||||||||||||||||||||||||||||||||
| 974898 | 37045 | 11/29/2022 7:06:05 AM | 11/29/2022 7:06:06 AM | IVR call: balance | Received call for balance for account 10044599 undefined | 7 | 2 | 28385 | 78 | ||||||||||||||||||||||||||||||||
| 974888 | 37044 | 11/29/2022 7:04:03 AM | 11/29/2022 7:04:04 AM | IVR call: balance | Received call for balance for account 10014979 undefined | 7 | 2 | 5906 | 78 | ||||||||||||||||||||||||||||||||
| 974884 | 37043 | 11/29/2022 7:03:00 AM | 11/29/2022 7:03:01 AM | IVR call: balance | Received call for balance for account 10014379 undefined | 7 | 2 | 29826 | 78 | ||||||||||||||||||||||||||||||||
| 974878 | 37042 | 11/29/2022 7:01:51 AM | 11/29/2022 7:02:17 AM | IVR call: statement | Received call for statement for account 10399044 sent message: 31497 | 8 | 2 | 9012 | 79 | ||||||||||||||||||||||||||||||||
| 974868 | 37041 | 11/29/2022 7:00:58 AM | 11/29/2022 7:01:25 AM | IVR call: statement | Received call for statement for account 10013490 sent message: 31496 | 8 | 2 | 8835 | 79 | ||||||||||||||||||||||||||||||||
| 974857 | 37040 | 11/29/2022 6:57:55 AM | 11/29/2022 6:58:12 AM | IVR call: statement | Received call for statement for account 10432762 sent message: 31495 | 8 | 2 | 27050 | 79 |