Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 975225 | 37077 | 11/29/2022 9:31:56 AM | 11/29/2022 9:31:57 AM | IVR call: balance | Received call for balance for account 10388915 undefined | 7 | 2 | 14676 | 78 | ||||||||||||||||||||||||||||||||
| 975192 | 37076 | 11/29/2022 9:15:03 AM | 11/29/2022 9:15:04 AM | IVR call: balance | Received call for balance for account 10045211 undefined | 7 | 2 | 4080 | 78 | ||||||||||||||||||||||||||||||||
| 975189 | 37075 | 11/29/2022 9:13:50 AM | 11/29/2022 9:13:51 AM | IVR call: balance | Received call for balance for account 20422274 undefined | 7 | 2 | 18716 | 78 | ||||||||||||||||||||||||||||||||
| 975157 | 37074 | 11/29/2022 8:58:27 AM | 11/29/2022 8:58:50 AM | IVR call: statement | Received call for statement for account 10173016 sent message: 31519 | 8 | 2 | 29831 | 79 | ||||||||||||||||||||||||||||||||
| 975147 | 37073 | 11/29/2022 8:51:57 AM | 11/29/2022 8:51:58 AM | IVR call: balance | Received call for balance for account 10198890 undefined | 7 | 2 | 24342 | 78 | ||||||||||||||||||||||||||||||||
| 975140 | 37072 | 11/29/2022 8:50:12 AM | 11/29/2022 8:50:31 AM | IVR call: statement | Received call for statement for account 10292464 sent message: 31518 | 8 | 2 | 6105 | 79 | ||||||||||||||||||||||||||||||||
| 975137 | 37071 | 11/29/2022 8:49:00 AM | 11/29/2022 8:49:21 AM | IVR call: statement | Received call for statement for account 10356684 sent message: 31517 | 8 | 2 | 4658 | 79 | ||||||||||||||||||||||||||||||||
| 37070 | 11/29/2022 8:46:51 AM | 11/29/2022 8:56:22 AM | 6 months policy | Dear Sir,<div><br></div><div>My letter dated 8th May 2022 refers.</div><div><br></div><div>My water meter has not been read since November 2021 and for 13 months I am given interem figures of either 10.000 Kl or 15.000 Kl. During this time I have paid R4,207.51 for water I have not used. I live alone and am an old aged pensioner who never uses more than 2.000 Kl water per month. </div><div><br></div><div>As previously advised a new meter was fitted by your Department on 10th September 2021 (No. SN212010421), but my invoices continue to quote my old meter No. 910352490.</div><div><br></div><div>I would greatly appreciate your assistance in this matter.</div><div><br></div><div>Yours sincerely</div><div>Lorraine Loppnow</div> | 6 | 3 | 29830 | 16 | 15 | 2 | 23 | 1 | 101 | 16 | 16 | ||||||||||||||||||||||||||
| 975105 | 37069 | 11/29/2022 8:37:28 AM | 11/29/2022 8:37:46 AM | IVR call: statement | Received call for statement for account 10351686 sent message: 31514 | 8 | 2 | 29313 | 79 | ||||||||||||||||||||||||||||||||
| 975095 | 37068 | 11/29/2022 8:34:59 AM | 11/29/2022 8:35:00 AM | IVR call: balance | Received call for balance for account 10178438 undefined | 7 | 2 | 29829 | 78 | ||||||||||||||||||||||||||||||||
| 975096 | 37067 | 11/29/2022 8:34:57 AM | 11/29/2022 8:34:58 AM | IVR call: balance | Received call for balance for account 20448272 undefined | 7 | 2 | 10187 | 78 | ||||||||||||||||||||||||||||||||
| 975094 | 37066 | 11/29/2022 8:33:04 AM | 11/29/2022 8:33:05 AM | IVR call: balance | Received call for balance for account 20448272 undefined | 7 | 2 | 10187 | 78 | ||||||||||||||||||||||||||||||||
| 975091 | 37065 | 11/29/2022 8:30:52 AM | 11/29/2022 8:30:53 AM | IVR call: balance | Received call for balance for account 10440097 undefined | 7 | 2 | 28313 | 78 | ||||||||||||||||||||||||||||||||
| 975089 | 37064 | 11/29/2022 8:30:10 AM | 11/29/2022 8:30:11 AM | IVR call: balance | Received call for balance for account 10349950 undefined | 7 | 2 | 6354 | 78 | ||||||||||||||||||||||||||||||||
| 975080 | 37063 | 11/29/2022 8:26:03 AM | 11/29/2022 8:26:04 AM | IVR call: balance | Received call for balance for account 10013325 undefined | 7 | 2 | 29828 | 78 | ||||||||||||||||||||||||||||||||
| 975067 | 37062 | 11/29/2022 8:23:34 AM | 11/29/2022 8:23:35 AM | IVR call: balance | Received call for balance for account 10013325 undefined | 7 | 2 | 29828 | 78 | ||||||||||||||||||||||||||||||||
| 975062 | 37061 | 11/29/2022 8:21:09 AM | 11/29/2022 8:21:30 AM | IVR call: statement | Received call for statement for account 20176614 sent message: 31511 | 8 | 2 | 7139 | 79 | ||||||||||||||||||||||||||||||||
| 975061 | 37060 | 11/29/2022 8:19:38 AM | 11/29/2022 8:19:39 AM | IVR call:? | Received call for ? for account 20176614 | 7139 | |||||||||||||||||||||||||||||||||||
| 975060 | 37059 | 11/29/2022 8:16:53 AM | 11/29/2022 8:17:35 AM | IVR call: statement | Received call for statement for account 20176614 sent message: 31510 | 8 | 2 | 7139 | 79 | ||||||||||||||||||||||||||||||||
| 975045 | 37058 | 11/29/2022 8:08:54 AM | 11/29/2022 8:09:14 AM | IVR call: statement | Received call for statement for account 10438506 sent message: 31509 | 8 | 2 | 25960 | 79 |