Dear Sir,<div><br></div><div>My letter dated 8th May 2022 refers.</div><div><br></div><div>My water meter has not been read since November 2021 and for 13 months I am given interem figures of either 10.000 Kl or 15.000 Kl. During this time I have paid R4,207.51 for water I have not used. I live alone and am an old aged pensioner who never uses more than 2.000 Kl water per month. </div><div><br></div><div>As previously advised a new meter was fitted by your Department on 10th September 2021 (No. SN212010421), but my invoices continue to quote my old meter No. 910352490.</div><div><br></div><div>I would greatly appreciate your assistance in this matter.</div><div><br></div><div>Yours sincerely</div><div>Lorraine Loppnow</div>