Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 976384 | 37254 | 11/30/2022 7:08:19 AM | 11/30/2022 7:08:35 AM | IVR call: statement | Received call for statement for account 10429309 sent message: 31595 | 8 | 2 | 19545 | 79 | ||||||||||||||||||||||||||||||||
| 976371 | 37253 | 11/30/2022 7:01:47 AM | 11/30/2022 7:01:48 AM | IVR call:? | Received call for ? for account 10442086 | 29863 | |||||||||||||||||||||||||||||||||||
| 976370 | 37252 | 11/30/2022 7:01:06 AM | 11/30/2022 7:01:45 AM | IVR call: statement | Received call for statement for account 10238373 sent message: 31594 | 8 | 2 | 29862 | 79 | ||||||||||||||||||||||||||||||||
| 976360 | 37251 | 11/30/2022 6:59:40 AM | 11/30/2022 6:59:41 AM | IVR call: balance | Received call for balance for account 10428062 undefined | 7 | 2 | 6302 | 78 | ||||||||||||||||||||||||||||||||
| 976354 | 37250 | 11/30/2022 6:57:14 AM | 11/30/2022 6:57:15 AM | IVR call: balance | Received call for balance for account 10043062 undefined | 7 | 2 | 4082 | 78 | ||||||||||||||||||||||||||||||||
| 33254 | 11/30/2022 6:55:53 AM | 11/30/2022 6:55:54 AM | REFUSE | AS PER LETTER ATTACHED, REFUSE REMOVAL NOT SUPPOSED TO BE CHARGED FOR THIS ERF | 6 | 3 | 5545 | 110 | 5 | 2 | 23 | 4 | 120 | 205 | |||||||||||||||||||||||||||
| 976350 | 37249 | 11/30/2022 6:54:34 AM | 11/30/2022 6:54:35 AM | IVR call: balance | Received call for balance for account 10081830 undefined | 7 | 2 | 5407 | 78 | ||||||||||||||||||||||||||||||||
| 976349 | 37248 | 11/30/2022 6:54:24 AM | 11/30/2022 6:54:43 AM | IVR call: statement | Received call for statement for account 10013106 sent message: 31591 | 8 | 2 | 6340 | 79 | ||||||||||||||||||||||||||||||||
| 976346 | 37247 | 11/30/2022 6:53:29 AM | 11/30/2022 6:53:30 AM | IVR call: balance | Received call for balance for account 10428858 undefined | 7 | 2 | 5408 | 78 | ||||||||||||||||||||||||||||||||
| 976344 | 37246 | 11/30/2022 6:53:19 AM | 11/30/2022 6:53:20 AM | IVR call: balance | Received call for balance for account 10293779 undefined | 7 | 2 | 22475 | 78 | ||||||||||||||||||||||||||||||||
| 976342 | 37245 | 11/30/2022 6:52:38 AM | 11/30/2022 6:52:39 AM | IVR call: balance | Received call for balance for account 10013106 undefined | 7 | 2 | 6340 | 78 | ||||||||||||||||||||||||||||||||
| 976338 | 37243 | 11/30/2022 6:52:12 AM | 11/30/2022 6:52:13 AM | IVR call: balance | Received call for balance for account 20491944 undefined | 7 | 2 | 5406 | 78 | ||||||||||||||||||||||||||||||||
| 976332 | 37242 | 11/30/2022 6:49:30 AM | 11/30/2022 6:49:31 AM | IVR call: balance | Received call for balance for account 10268033 undefined | 7 | 2 | 5808 | 78 | ||||||||||||||||||||||||||||||||
| 976322 | 37240 | 11/30/2022 6:45:06 AM | 11/30/2022 6:45:07 AM | IVR call: balance | Received call for balance for account 10168229 undefined | 7 | 2 | 19124 | 78 | ||||||||||||||||||||||||||||||||
| 37238 | 11/30/2022 6:44:53 AM | 11/30/2022 6:44:55 AM | water | please assist with split consumption, smart meter has been generating lower reading.<div><br></div><div><br><div><br></div></div> | 6 | 3 | 29859 | 110 | 17 | 2 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 976318 | 37239 | 11/30/2022 6:44:06 AM | 11/30/2022 6:44:07 AM | IVR call: balance | Received call for balance for account 10168229 undefined | 7 | 2 | 19124 | 78 | ||||||||||||||||||||||||||||||||
| 37236 | 11/30/2022 6:43:28 AM | 11/30/2022 6:43:29 AM | LATE TERMINATION | PLEASE CLOSE THE ACCOUNT THE WATER IS CHARGINGON ON OOWNERS ACCOUNT | 6 | 3 | 29858 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 976314 | 37237 | 11/30/2022 6:41:39 AM | 11/30/2022 6:41:40 AM | IVR call: balance | Received call for balance for account 10282431 undefined | 7 | 2 | 5807 | 78 | ||||||||||||||||||||||||||||||||
| 37234 | 11/30/2022 6:40:31 AM | 11/30/2022 6:40:35 AM | water query | please check this acc as it was charged with high water consumption since the meter was changed in 2021.08 and still charged with high consumption please assist | 6 | 3 | 29857 | 145 | 17 | 2 | 23 | 1 | 112 | 780 | |||||||||||||||||||||||||||
| 976299 | 37235 | 11/30/2022 6:30:43 AM | 11/30/2022 6:30:44 AM | IVR call: balance | Received call for balance for account 10139731 undefined | 7 | 2 | 27085 | 78 |