Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
37234
LatestTicket
CreatedAt
11/30/2022 6:40:31 AM
UpdatedAt
11/30/2022 6:40:35 AM
Subject
water query
Description
please check this acc as it was charged with high water consumption since the meter was changed in 2021.08 and still charged with high consumption please assist
Priority
Disposition
6
ConversationType
3
Parent
Account
29857
OpenedBy
145
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
780
Updator