Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1152068 | 47133 | 5/15/2023 4:03:35 PM | 5/15/2023 4:03:36 PM | IVR call: balance | Received call for balance for account 10274522 undefined | 7 | 2 | 15552 | 78 | ||||||||||||||||||||||||||||||||
| 1152066 | 47132 | 5/15/2023 4:02:53 PM | 5/15/2023 4:02:54 PM | IVR call: balance | Received call for balance for account 10184426 undefined | 7 | 2 | 31626 | 78 | ||||||||||||||||||||||||||||||||
| 1152057 | 47131 | 5/15/2023 3:49:23 PM | 5/15/2023 3:49:42 PM | IVR call: statement | Received call for statement for account 20033493 sent message: 41944 | 8 | 2 | 11508 | 79 | ||||||||||||||||||||||||||||||||
| 1152049 | 47130 | 5/15/2023 3:40:31 PM | 5/15/2023 3:40:32 PM | IVR call: balance | Received call for balance for account 10395005 undefined | 7 | 2 | 33124 | 78 | ||||||||||||||||||||||||||||||||
| 1152010 | 47129 | 5/15/2023 2:55:01 PM | 5/15/2023 2:55:02 PM | IVR call: balance | Received call for balance for account 10253129 undefined | 7 | 2 | 16007 | 78 | ||||||||||||||||||||||||||||||||
| 47104 | 5/15/2023 2:54:55 PM | 5/16/2023 11:12:08 AM | Prolonged Overdue Refund After Transfer of Ownerships | See Attached Correspondence downloads 1, 2 & 3. Kindly refer to download 1 and email string. Our property at 2 Osmond Street, Wilsonia Erf ELM24030 was sold during April 2015 from our account: 10242881 to Astrapak Property Holding (Pty) Ltd account: 10427181 ref download 1. BCM subsequently incurred for unknown reasons a prolonged delay to Transfer of Ownership which only took place during December 2020 a staggering five years later - the supporting correspondence is self-explanatory ref download 1. Our account: 10242881 was subsequently credited by BCM upon completion of the Transfer of Ownership to the amount -R9298.42 per attached statement. BCM were instructed by our transfer attorneys to refund any credit amounts due to the trust into their stated and designated Nedbank account - supporting correspondence is self-explanatory ref downloads 2 & 3 BCM have not refunded the said amount of R-R9298.42 into the trust account and have again unreasonably delayed for a further two and a half years the processing of such amounts due and payable to Juden Property trust. Your urgent attention is required to deal with the settlement of the extensively withheld refund failing which this matter shall be handed over to our legal department for collection of said amounts in full together with interest incurred thereon and claims for attorney and client scale of costs for professional services rendered. Kind regards CR Harnden Duly Authorised Trustee | 23 | 3 | 33122 | 5 | 2 | 23 | 6 | 76 | 3386 | ||||||||||||||||||||||||||||
| 1152003 | 47128 | 5/15/2023 2:50:48 PM | 5/15/2023 2:51:08 PM | IVR call: statement | Received call for statement for account 10045027 sent message: 41938 | 8 | 2 | 19456 | 79 | ||||||||||||||||||||||||||||||||
| 1151999 | 47127 | 5/15/2023 2:48:14 PM | 5/15/2023 2:48:32 PM | IVR call: statement | Received call for statement for account 10286281 sent message: 41937 | 8 | 2 | 6143 | 79 | ||||||||||||||||||||||||||||||||
| 1151965 | 47126 | 5/15/2023 2:30:35 PM | 5/15/2023 2:30:36 PM | IVR call: balance | Received call for balance for account 10434825 undefined | 7 | 2 | 15280 | 78 | ||||||||||||||||||||||||||||||||
| 1151963 | 47125 | 5/15/2023 2:29:55 PM | 5/15/2023 2:29:56 PM | IVR call: balance | Received call for balance for account 10438887 undefined | 7 | 2 | 22543 | 78 | ||||||||||||||||||||||||||||||||
| 1151962 | 47124 | 5/15/2023 2:29:23 PM | 5/15/2023 2:29:24 PM | IVR call: balance | Received call for balance for account 10419490 undefined | 7 | 2 | 5158 | 78 | ||||||||||||||||||||||||||||||||
| 1151959 | 47123 | 5/15/2023 2:28:50 PM | 5/15/2023 2:28:51 PM | IVR call: balance | Received call for balance for account 10415201 undefined | 7 | 2 | 802 | 78 | ||||||||||||||||||||||||||||||||
| 1151958 | 47122 | 5/15/2023 2:28:20 PM | 5/15/2023 2:28:21 PM | IVR call: balance | Received call for balance for account 10389582 undefined | 7 | 2 | 6076 | 78 | ||||||||||||||||||||||||||||||||
| 1151957 | 47121 | 5/15/2023 2:27:37 PM | 5/15/2023 2:27:38 PM | IVR call: balance | Received call for balance for account 10405325 undefined | 7 | 2 | 7439 | 78 | ||||||||||||||||||||||||||||||||
| 1151956 | 47120 | 5/15/2023 2:26:58 PM | 5/15/2023 2:26:59 PM | IVR call: balance | Received call for balance for account 10440011 undefined | 7 | 2 | 27285 | 78 | ||||||||||||||||||||||||||||||||
| 1151953 | 47119 | 5/15/2023 2:23:43 PM | 5/15/2023 2:23:44 PM | IVR call: balance | Received call for balance for account 10438974 undefined | 7 | 2 | 27284 | 78 | ||||||||||||||||||||||||||||||||
| 1151952 | 47118 | 5/15/2023 2:23:37 PM | 5/15/2023 2:23:38 PM | IVR call: balance | Received call for balance for account 10020590 undefined | 7 | 2 | 15668 | 78 | ||||||||||||||||||||||||||||||||
| 1151950 | 47117 | 5/15/2023 2:23:27 PM | 5/15/2023 2:23:45 PM | IVR call: statement | Received call for statement for account 10075937 sent message: 41936 | 8 | 2 | 4704 | 79 | ||||||||||||||||||||||||||||||||
| 1151951 | 47116 | 5/15/2023 2:23:14 PM | 5/15/2023 2:23:15 PM | IVR call: balance | Received call for balance for account 10417149 undefined | 7 | 2 | 6088 | 78 | ||||||||||||||||||||||||||||||||
| 1151947 | 47115 | 5/15/2023 2:22:49 PM | 5/15/2023 2:22:50 PM | IVR call: balance | Received call for balance for account 10384893 undefined | 7 | 2 | 6078 | 78 |