Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 37334 | 11/30/2022 10:37:47 AM | 12/8/2022 7:48:34 AM | Duplicate refuse charge to be reversed in all invoices | Duplicate refuse charges on this account. Please can you go back as I have not received my invoices other than this one that I have specifically requested and ensure that this is reversed. Many thanks | 23 | 3 | 16406 | 5 | 2 | 23 | 4 | 119 | 140829 | 2959 | |||||||||||||||||||||||||||
| 976872 | 37335 | 11/30/2022 10:36:43 AM | 11/30/2022 10:37:20 AM | IVR call: statement | Received call for statement for account 10012756 sent message: 31634 | 8 | 2 | 22170 | 79 | ||||||||||||||||||||||||||||||||
| 976850 | 37333 | 11/30/2022 10:27:54 AM | 11/30/2022 10:27:56 AM | IVR call: balance | Received call for balance for account 10432811 undefined | 7 | 2 | 29879 | 78 | ||||||||||||||||||||||||||||||||
| 976845 | 37331 | 11/30/2022 10:24:59 AM | 11/30/2022 10:25:31 AM | IVR call: statement | Received call for statement for account 10432811 sent message: 31633 | 8 | 2 | 29879 | 79 | ||||||||||||||||||||||||||||||||
| 976842 | 37330 | 11/30/2022 10:23:21 AM | 11/30/2022 10:23:22 AM | IVR call: balance | Received call for balance for account 70089923 undefined | 7 | 2 | 29878 | 78 | ||||||||||||||||||||||||||||||||
| 976837 | 37329 | 11/30/2022 10:21:46 AM | 11/30/2022 10:21:47 AM | IVR call: balance | Received call for balance for account 10387254 undefined | 7 | 2 | 27429 | 78 | ||||||||||||||||||||||||||||||||
| 976835 | 37327 | 11/30/2022 10:18:05 AM | 11/30/2022 10:18:06 AM | IVR call: balance | Received call for balance for account 10394083 undefined | 7 | 2 | 29876 | 78 | ||||||||||||||||||||||||||||||||
| 11901 | 11/30/2022 10:15:25 AM | 11/30/2022 10:15:27 AM | 70 SSQ Nov 2022 | Incorrect reading, the correct reading is, current: 117 (06.10.2022), previous: 106 (07.09.2022). A photo is attached as of 30.11.2022. | 23 | 3 | 27861 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 976822 | 37325 | 11/30/2022 10:10:17 AM | 11/30/2022 10:10:33 AM | IVR call: statement | Received call for statement for account 10020969 sent message: 31629 | 8 | 2 | 18134 | 79 | ||||||||||||||||||||||||||||||||
| 976820 | 37324 | 11/30/2022 10:08:07 AM | 11/30/2022 10:08:07 AM | IVR call: balance | Received call for balance for account 10440054 undefined | 7 | 2 | 27795 | 78 | ||||||||||||||||||||||||||||||||
| 976819 | 37323 | 11/30/2022 10:07:11 AM | 11/30/2022 10:07:12 AM | IVR call: balance | Received call for balance for account 10440054 undefined | 7 | 2 | 27795 | 78 | ||||||||||||||||||||||||||||||||
| 976801 | 37321 | 11/30/2022 9:58:06 AM | 11/30/2022 9:58:07 AM | IVR call: balance | Received call for balance for account 10061009 undefined | 7 | 2 | 29873 | 78 | ||||||||||||||||||||||||||||||||
| 976800 | 37320 | 11/30/2022 9:57:56 AM | 11/30/2022 9:57:56 AM | IVR call:? | Received call for ? for account 10429958 | 29872 | |||||||||||||||||||||||||||||||||||
| 976794 | 37319 | 11/30/2022 9:52:26 AM | 11/30/2022 9:52:44 AM | IVR call: statement | Received call for statement for account 10294460 sent message: 31628 | 8 | 2 | 20413 | 79 | ||||||||||||||||||||||||||||||||
| 976784 | 37318 | 11/30/2022 9:42:59 AM | 11/30/2022 9:43:00 AM | IVR call: balance | Received call for balance for account 10005558 undefined | 7 | 2 | 14068 | 78 | ||||||||||||||||||||||||||||||||
| 976780 | 37317 | 11/30/2022 9:38:58 AM | 11/30/2022 9:38:59 AM | IVR call: balance | Received call for balance for account 10435800 undefined | 7 | 2 | 20818 | 78 | ||||||||||||||||||||||||||||||||
| 976776 | 37316 | 11/30/2022 9:38:14 AM | 11/30/2022 9:38:15 AM | IVR call: balance | Received call for balance for account 10438388 undefined | 7 | 2 | 23586 | 78 | ||||||||||||||||||||||||||||||||
| 976767 | 37315 | 11/30/2022 9:35:02 AM | 11/30/2022 9:35:03 AM | IVR call: balance | Received call for balance for account 10161877 undefined | 7 | 2 | 29663 | 78 | ||||||||||||||||||||||||||||||||
| 37313 | 11/30/2022 9:27:57 AM | 11/30/2022 9:28:01 AM | water | split consumption to be applied <div><br></div> | 6 | 3 | 29871 | 110 | 15 | 2 | 23 | 1 | 50 | 205 | |||||||||||||||||||||||||||
| 976755 | 37314 | 11/30/2022 9:26:56 AM | 11/30/2022 9:26:57 AM | IVR call: balance | Received call for balance for account 10431252 undefined | 7 | 2 | 17931 | 78 |