Details

Conversation


EscalationLevel
LatestCall
976794
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37319
LatestTicket
CreatedAt
11/30/2022 9:52:26 AM
UpdatedAt
11/30/2022 9:52:44 AM
Subject
IVR call: statement
Description
Received call for statement for account 10294460 sent message: 31628
Priority
Disposition
8
ConversationType
2
Parent
Account
20413
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator