Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 37780 | 12/2/2022 8:05:28 AM | 12/2/2022 8:05:30 AM | WATER QUERY | CONSUMER HAVE A WATER QUERY, CHECK F8 - 2020-03-24 TO 2020-05-24 142KL<div>CONSUMER SAID NO LEAKAGE.</div> | 30 | 3 | 30023 | 223 | 2 | 1 | 101 | 1968 | |||||||||||||||||||||||||||||
| 980244 | 37781 | 12/2/2022 8:05:25 AM | 12/2/2022 8:05:25 AM | IVR call: balance | Received call for balance for account 10016171 undefined | 7 | 2 | 17794 | 78 | ||||||||||||||||||||||||||||||||
| 980222 | 37779 | 12/2/2022 7:57:23 AM | 12/2/2022 7:57:24 AM | IVR call: balance | Received call for balance for account 10411970 undefined | 7 | 2 | 30022 | 78 | ||||||||||||||||||||||||||||||||
| 980220 | 37778 | 12/2/2022 7:55:42 AM | 12/2/2022 7:55:43 AM | IVR call: balance | Received call for balance for account 10407072 undefined | 7 | 2 | 30005 | 78 | ||||||||||||||||||||||||||||||||
| 980219 | 37777 | 12/2/2022 7:55:07 AM | 12/2/2022 7:55:09 AM | IVR call: balance | Received call for balance for account 10439116 undefined | 7 | 2 | 30006 | 78 | ||||||||||||||||||||||||||||||||
| 980210 | 37776 | 12/2/2022 7:52:41 AM | 12/2/2022 7:52:41 AM | IVR call:? | Received call for ? for account 10061005 | 4687 | |||||||||||||||||||||||||||||||||||
| 980209 | 37775 | 12/2/2022 7:51:24 AM | 12/2/2022 7:51:25 AM | IVR call: balance | Received call for balance for account 10291487 undefined | 7 | 2 | 18491 | 78 | ||||||||||||||||||||||||||||||||
| 980204 | 37774 | 12/2/2022 7:50:04 AM | 12/2/2022 7:50:05 AM | IVR call: balance | Received call for balance for account 10291487 undefined | 7 | 2 | 18491 | 78 | ||||||||||||||||||||||||||||||||
| 980202 | 37773 | 12/2/2022 7:49:09 AM | 12/2/2022 7:49:10 AM | IVR call: balance | Received call for balance for account 10005801 undefined | 7 | 2 | 4587 | 78 | ||||||||||||||||||||||||||||||||
| 980200 | 37772 | 12/2/2022 7:47:12 AM | 12/2/2022 7:47:26 AM | IVR call: statement | Received call for statement for account 10437075 sent message: 31968 | 8 | 2 | 26939 | 79 | ||||||||||||||||||||||||||||||||
| 980188 | 37771 | 12/2/2022 7:42:40 AM | 12/2/2022 7:42:41 AM | IVR call: balance | Received call for balance for account 10440097 undefined | 7 | 2 | 28313 | 78 | ||||||||||||||||||||||||||||||||
| 980184 | 37770 | 12/2/2022 7:41:34 AM | 12/2/2022 7:41:35 AM | IVR call: balance | Received call for balance for account 10071112 undefined | 7 | 2 | 9921 | 78 | ||||||||||||||||||||||||||||||||
| 980178 | 37769 | 12/2/2022 7:40:39 AM | 12/2/2022 7:40:40 AM | IVR call: balance | Received call for balance for account 10071112 undefined | 7 | 2 | 9921 | 78 | ||||||||||||||||||||||||||||||||
| 980163 | 37768 | 12/2/2022 7:36:00 AM | 12/2/2022 7:36:00 AM | IVR call:? | Received call for ? for account 10061005 | 4687 | |||||||||||||||||||||||||||||||||||
| 16827 | 12/2/2022 7:34:26 AM | 2/17/2023 1:37:11 PM | Water leak | Kindly assist with the above mentioned account number<div><br></div><div>attached is the reports from water works </div><div><br></div><div>WATER WORKS REPORT SAY CONSUMER FIX THE UNDERGROUND LEAK</div><br/><b>Journal Number</b>: [755652] | 24 | 3 | 16201 | 167 | 17 | 2 | 23 | 1 | 96 | 141737 | 893 | 4 | |||||||||||||||||||||||||
| 980142 | 37767 | 12/2/2022 7:31:26 AM | 12/2/2022 7:31:27 AM | IVR call: balance | Received call for balance for account 10401551 undefined | 7 | 2 | 6311 | 78 | ||||||||||||||||||||||||||||||||
| 980121 | 37766 | 12/2/2022 7:23:37 AM | 12/2/2022 7:24:02 AM | IVR call: statement | Received call for statement for account 10441485 sent message: 31964 | 8 | 2 | 30021 | 79 | ||||||||||||||||||||||||||||||||
| 980120 | 37765 | 12/2/2022 7:22:52 AM | 12/2/2022 7:22:53 AM | IVR call: balance | Received call for balance for account 10441485 undefined | 7 | 2 | 30021 | 78 | ||||||||||||||||||||||||||||||||
| 980101 | 37764 | 12/2/2022 7:14:04 AM | 12/2/2022 7:14:27 AM | IVR call: statement | Received call for statement for account 10440049 sent message: 31963 | 8 | 2 | 30020 | 79 | ||||||||||||||||||||||||||||||||
| 980092 | 37763 | 12/2/2022 7:10:32 AM | 12/2/2022 7:10:33 AM | IVR call: balance | Received call for balance for account 10029765 undefined | 7 | 2 | 23485 | 78 |