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CreatedAt
12/2/2022 7:34:26 AM
UpdatedAt
2/17/2023 1:37:11 PM
Subject
Water leak
Description
Kindly assist with the above mentioned account number<div><br></div><div>attached is the reports from water works&nbsp;</div><div><br></div><div>WATER WORKS REPORT SAY CONSUMER FIX THE UNDERGROUND LEAK</div><br/><b>Journal Number</b>: [755652]
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24
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16201
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167
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141737
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