Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
990039 12/12/2022 3:03:42 PM 12/12/2022 3:03:42 PM IVR call:? Received call for ? for account undefined
990038 12/12/2022 3:02:57 PM 12/12/2022 3:02:57 PM IVR call:? Received call for ? for account undefined
990037 12/12/2022 3:01:46 PM 12/12/2022 3:01:47 PM IVR call:? Received call for ? for account undefined
38407 12/12/2022 2:53:02 PM 3/22/2023 12:49:18 PM High water bill and incorrect reading The consumer charged a high water bill on incorrect reading. Consumer reading with a photo of meter reads 0119 not 381 as on solar.&nbsp;<div><br></div><div><b>qrc response</b></div><div><b>account inactive&nbsp;</b></div> 27 3 30237 30 17 2 23 1 111 3/22/2023 12:49:16 PM 144533 11 30 11
990030 12/12/2022 2:51:43 PM 12/12/2022 2:51:44 PM IVR call:? Received call for ? for account undefined
990029 12/12/2022 2:50:53 PM 12/12/2022 2:50:54 PM IVR call:? Received call for ? for account undefined
990018 12/12/2022 2:42:02 PM 12/12/2022 2:42:02 PM IVR call:? Received call for ? for account undefined
990017 12/12/2022 2:41:20 PM 12/12/2022 2:41:21 PM IVR call:? Received call for ? for account undefined
990001 12/12/2022 2:26:44 PM 12/12/2022 2:26:44 PM IVR call:? Received call for ? for account undefined
989995 12/12/2022 2:24:22 PM 12/12/2022 2:24:23 PM IVR call:? Received call for ? for account undefined
989993 12/12/2022 2:23:38 PM 12/12/2022 2:23:39 PM IVR call:? Received call for ? for account undefined
989991 12/12/2022 2:22:54 PM 12/12/2022 2:22:55 PM IVR call:? Received call for ? for account undefined
989987 12/12/2022 2:17:25 PM 12/12/2022 2:17:25 PM IVR call:? Received call for ? for account undefined
989985 12/12/2022 2:16:34 PM 12/12/2022 2:16:34 PM IVR call:? Received call for ? for account undefined
989983 12/12/2022 2:15:11 PM 12/12/2022 2:15:12 PM IVR call:? Received call for ? for account undefined
989982 12/12/2022 2:14:15 PM 12/12/2022 2:14:16 PM IVR call:? Received call for ? for account undefined
989981 12/12/2022 2:13:12 PM 12/12/2022 2:13:13 PM IVR call:? Received call for ? for account undefined
989979 12/12/2022 2:05:00 PM 12/12/2022 2:05:00 PM IVR call:? Received call for ? for account undefined
989939 12/12/2022 1:36:25 PM 12/12/2022 1:36:26 PM IVR call:? Received call for ? for account undefined
989929 12/12/2022 1:32:02 PM 12/12/2022 1:32:03 PM IVR call:? Received call for ? for account undefined