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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38407
LatestTicket
CreatedAt
12/12/2022 2:53:02 PM
UpdatedAt
3/22/2023 12:49:18 PM
Subject
High water bill and incorrect reading
Description
The consumer charged a high water bill on incorrect reading. Consumer reading with a photo of meter reads 0119 not 381 as on solar.&nbsp;<div><br></div><div><b>qrc response</b></div><div><b>account inactive&nbsp;</b></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30237
OpenedBy
30
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
3/22/2023 12:49:16 PM
Thread
144533
ResolvedBy
11
WasCreatedByCustomer
HasIvrcall
Creator
30
Updator
11
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