Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 990596 | 12/13/2022 8:43:39 AM | 12/13/2022 8:43:39 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990592 | 12/13/2022 8:40:33 AM | 12/13/2022 8:40:33 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990591 | 12/13/2022 8:38:43 AM | 12/13/2022 8:38:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990581 | 12/13/2022 8:30:40 AM | 12/13/2022 8:30:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990580 | 12/13/2022 8:30:21 AM | 12/13/2022 8:30:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990578 | 12/13/2022 8:29:56 AM | 12/13/2022 8:29:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38410 | 12/13/2022 8:26:06 AM | 1/21/2023 7:00:40 AM | WATER | CONSUMER HAS BEEN TAKEN READINGS 172 ON THE 08/12/2022 IT IS DIFFERENT FROM THE ONE ON THE SYSTEM.<div><br></div><div>CONSUMER WATER PICTURE METER IS SAME AS ON FRONT DESK 212080394 BUT NOT INSTALLED ON SOLAR .METER ON SOLAR 202027711 IN FRONT DESK LINK IN SCENERY PARK ELM77072 BUT ON SOLAR NOT INSTALLED ON ACCOUNT 10409639.</div><div><br></div><div>SEND TO BOOK CLERK 603 AND WATER WORKS.</div> | 23 | 3 | 30240 | 114 | 17 | 2 | 1 | 1 | 112 | 141710 | 201 | 4 | |||||||||||||||||||||||||
| 990565 | 12/13/2022 8:24:21 AM | 12/13/2022 8:24:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990563 | 12/13/2022 8:23:40 AM | 12/13/2022 8:23:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990562 | 12/13/2022 8:23:40 AM | 12/13/2022 8:23:40 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990561 | 12/13/2022 8:22:58 AM | 12/13/2022 8:22:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990546 | 12/13/2022 8:15:52 AM | 12/13/2022 8:15:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990544 | 12/13/2022 8:15:13 AM | 12/13/2022 8:15:13 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990541 | 12/13/2022 8:14:22 AM | 12/13/2022 8:14:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990531 | 12/13/2022 8:10:54 AM | 12/13/2022 8:10:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990522 | 12/13/2022 8:03:36 AM | 12/13/2022 8:03:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990521 | 12/13/2022 8:02:37 AM | 12/13/2022 8:02:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 990483 | 12/13/2022 7:48:00 AM | 12/13/2022 7:48:00 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38409 | 12/13/2022 7:47:03 AM | 3/12/2023 7:08:18 AM | CHANGE OF OWNERSHIP | To whom it may concern<div><br></div><div>Our property for account number 10292465 was sold on 14 October 2021 but I have not received my refund yet for my deposits held by BCM and I have not received my refund for amounts paid up front for services on 15 September 2021.</div><div><br></div><div>Documents are all attached, and proof of payments.</div><div><br></div><div>I receive accounts each month however for water and reconnection fee and interest charges. See attached latest account for November 2022.</div><div><br></div><div>Please could you rectify this?</div><div><br></div><div>Thank you</div><div><br></div><div>Liesl Dart</div><div><br></div><div>QRC RESPONSE: Query Closed</div><div>Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div> | 27 | 3 | 30239 | 18 | 5 | 2 | 23 | 6 | 122 | 3/12/2023 7:07:35 AM | 143945 | 3 | 18 | 3 | |||||||||||||||||||||||
| 990481 | 12/13/2022 7:46:35 AM | 12/13/2022 7:46:35 AM | IVR call:? | Received call for ? for account undefined |