Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47327 | 5/17/2023 10:59:26 AM | 5/19/2023 8:10:39 AM | WATER | QRC Response :DATE 17/05/2023<div>Spred consumption credit on water applied</div><div>Journal submitted for review and authorisation</div><br/><b>Journal Number</b>: [undefined]<br/><b>Journal Amount</b>: [75484.52] | 27 | 3 | 33171 | 12 | 17 | 2 | 23 | 1 | 111 | 5/19/2023 8:10:27 AM | 2 | 12 | 2 | ||||||||||||||||||||||||
| 1154160 | 47340 | 5/17/2023 10:47:16 AM | 5/17/2023 10:47:28 AM | IVR call: statement | Received call for statement for account 10353679 sent message: 42122 | 8 | 2 | 11156 | 79 | ||||||||||||||||||||||||||||||||
| 1154158 | 47339 | 5/17/2023 10:45:08 AM | 5/17/2023 10:45:24 AM | IVR call: statement | Received call for statement for account 10353679 sent message: 42121 | 8 | 2 | 11156 | 79 | ||||||||||||||||||||||||||||||||
| 1154157 | 47338 | 5/17/2023 10:45:03 AM | 5/17/2023 10:45:04 AM | IVR call: balance | Received call for balance for account 10101633 undefined | 7 | 2 | 33175 | 78 | ||||||||||||||||||||||||||||||||
| 1154154 | 47337 | 5/17/2023 10:44:22 AM | 5/17/2023 10:44:24 AM | IVR call: balance | Received call for balance for account 10434448 undefined | 7 | 2 | 18833 | 78 | ||||||||||||||||||||||||||||||||
| 1154153 | 47336 | 5/17/2023 10:40:16 AM | 5/17/2023 10:40:17 AM | IVR call: balance | Received call for balance for account 10394158 undefined | 7 | 2 | 19921 | 78 | ||||||||||||||||||||||||||||||||
| 1154152 | 47335 | 5/17/2023 10:39:55 AM | 5/17/2023 10:39:56 AM | IVR call: balance | Received call for balance for account 10416834 undefined | 7 | 2 | 13903 | 78 | ||||||||||||||||||||||||||||||||
| 1154151 | 47334 | 5/17/2023 10:39:39 AM | 5/17/2023 10:39:40 AM | IVR call: balance | Received call for balance for account 10349158 undefined | 7 | 2 | 33174 | 78 | ||||||||||||||||||||||||||||||||
| 1154150 | 47333 | 5/17/2023 10:38:56 AM | 5/17/2023 10:38:57 AM | IVR call: balance | Received call for balance for account 10011196 undefined | 7 | 2 | 21395 | 78 | ||||||||||||||||||||||||||||||||
| 1154149 | 47332 | 5/17/2023 10:38:48 AM | 5/17/2023 10:38:49 AM | IVR call: balance | Received call for balance for account 10419609 undefined | 7 | 2 | 33173 | 78 | ||||||||||||||||||||||||||||||||
| 1154148 | 47331 | 5/17/2023 10:37:20 AM | 5/17/2023 10:37:21 AM | IVR call: balance | Received call for balance for account 10011196 undefined | 7 | 2 | 21395 | 78 | ||||||||||||||||||||||||||||||||
| 1154128 | 47330 | 5/17/2023 10:26:46 AM | 5/17/2023 10:26:47 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 1154126 | 47329 | 5/17/2023 10:25:35 AM | 5/17/2023 10:25:36 AM | IVR call: balance | Received call for balance for account 10011122 undefined | 7 | 2 | 30632 | 78 | ||||||||||||||||||||||||||||||||
| 1154120 | 47328 | 5/17/2023 10:15:57 AM | 5/17/2023 10:16:14 AM | IVR call: statement | Received call for statement for account 10441885 sent message: 42120 | 8 | 2 | 33172 | 79 | ||||||||||||||||||||||||||||||||
| 47325 | 5/17/2023 10:07:26 AM | 5/17/2023 10:07:29 AM | Account | Been asking for rates account | 23 | 3 | 33170 | 5 | 2 | 23 | 8 | 118 | 3389 | ||||||||||||||||||||||||||||
| 47325 | 5/17/2023 10:05:52 AM | 5/17/2023 10:05:56 AM | Water account | Been asking for water account on this account number | 23 | 3 | 33170 | 4 | 2 | 23 | 1 | 113 | 3389 | ||||||||||||||||||||||||||||
| 1154106 | 47326 | 5/17/2023 10:05:10 AM | 5/17/2023 10:05:11 AM | IVR call: balance | Received call for balance for account 10005826 undefined | 7 | 2 | 5802 | 78 | ||||||||||||||||||||||||||||||||
| 1154083 | 47324 | 5/17/2023 9:54:56 AM | 5/17/2023 9:55:12 AM | IVR call: statement | Received call for statement for account 10411917 sent message: 42115 | 8 | 2 | 9922 | 79 | ||||||||||||||||||||||||||||||||
| 1154064 | 47323 | 5/17/2023 9:46:13 AM | 5/17/2023 9:46:14 AM | IVR call: balance | Received call for balance for account 10438009 undefined | 7 | 2 | 33170 | 78 | ||||||||||||||||||||||||||||||||
| 1154058 | 47322 | 5/17/2023 9:40:38 AM | 5/17/2023 9:40:39 AM | IVR call: balance | Received call for balance for account 10387109 undefined | 7 | 2 | 20333 | 78 |