Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
47327
LatestTicket
CreatedAt
5/17/2023 10:59:26 AM
UpdatedAt
5/19/2023 8:10:39 AM
Subject
WATER
Description
QRC Response :DATE 17/05/2023<div>Spred consumption credit on water applied</div><div>Journal submitted for review and authorisation</div><br/><b>Journal Number</b>: [undefined]<br/><b>Journal Amount</b>: [75484.52]
Priority
Disposition
27
ConversationType
3
Parent
Account
33171
OpenedBy
12
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
5/19/2023 8:10:27 AM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
12
Updator
2