Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
997090 12/20/2022 7:24:27 AM 12/20/2022 7:24:28 AM IVR call:? Received call for ? for account undefined
38443 12/20/2022 7:17:43 AM 4/16/2023 10:53:54 AM WATER QUERY Good day,<div>We trust this mail finds you well.</div><div><br></div><div>I sincerely hope someone at Buffalo city can assist us as we lodged a dispute with BCM in January 2022 and it has been a backwards and forward with this matter not getting it sorted we have had 2 plumbers inspecting the property and leaks that was detected was rectified.&nbsp;</div><div><br></div><div>Now it is month end again and still this issue was not sorted and our tenants has been blocked. Please can someone assist with away forward&nbsp;</div><div><br></div><div><br></div><div>Regards</div><div><br></div><div>Conlon Prop</div><div>Yours faithfully,</div><div><br></div><div><b>QRC RESPONSE: Six months policy adjustment done</b></div><br/><b>Journal Number</b>: [528579]<br/><b>Journal Amount</b>: [411,23] 25 3 30272 18 17 2 23 1 96 4/16/2023 10:53:53 AM 141720 8 18 8
997065 12/20/2022 7:12:57 AM 12/20/2022 7:12:58 AM IVR call:? Received call for ? for account undefined
997060 12/20/2022 7:05:23 AM 12/20/2022 7:05:24 AM IVR call:? Received call for ? for account undefined
997059 12/20/2022 7:04:46 AM 12/20/2022 7:04:47 AM IVR call:? Received call for ? for account undefined
997056 12/20/2022 7:04:14 AM 12/20/2022 7:04:15 AM IVR call:? Received call for ? for account undefined
997052 12/20/2022 7:03:38 AM 12/20/2022 7:03:38 AM IVR call:? Received call for ? for account undefined
997049 12/20/2022 7:02:51 AM 12/20/2022 7:02:51 AM IVR call:? Received call for ? for account undefined
997047 12/20/2022 7:02:08 AM 12/20/2022 7:02:09 AM IVR call:? Received call for ? for account undefined
997043 12/20/2022 7:01:34 AM 12/20/2022 7:01:35 AM IVR call:? Received call for ? for account undefined
997022 12/20/2022 6:53:44 AM 12/20/2022 6:53:44 AM IVR call:? Received call for ? for account undefined
997018 12/20/2022 6:52:32 AM 12/20/2022 6:52:33 AM IVR call:? Received call for ? for account undefined
997010 12/20/2022 6:51:25 AM 12/20/2022 6:51:25 AM IVR call:? Received call for ? for account undefined
996987 12/20/2022 6:45:33 AM 12/20/2022 6:45:34 AM IVR call:? Received call for ? for account undefined
996978 12/20/2022 6:43:21 AM 12/20/2022 6:43:21 AM IVR call:? Received call for ? for account undefined
996975 12/20/2022 6:42:22 AM 12/20/2022 6:42:22 AM IVR call:? Received call for ? for account undefined
38442 12/20/2022 6:35:12 AM 1/21/2023 6:56:26 AM High water bill charged on the account High water bill charged on the account.<div><b><u>QRC RESPONSE</u></b>: Water back charged on 202203 does not exceed 6 months, advise to consumer is&nbsp; to check for any&nbsp; leaks&nbsp; on the property as the consumption is 46kl in 202203 period.</div><div><br></div> 27 3 30271 30 17 2 23 1 111 1/21/2023 6:56:24 AM 6 30 6
996948 12/20/2022 6:25:08 AM 12/20/2022 6:25:08 AM IVR call:? Received call for ? for account undefined
996942 12/20/2022 6:21:06 AM 12/20/2022 6:21:06 AM IVR call:? Received call for ? for account undefined
996943 12/20/2022 6:21:04 AM 12/20/2022 6:21:04 AM IVR call:? Received call for ? for account undefined