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LatestCall
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IsOpen
Customer
38442
LatestTicket
CreatedAt
12/20/2022 6:35:12 AM
UpdatedAt
1/21/2023 6:56:26 AM
Subject
High water bill charged on the account
Description
High water bill charged on the account.<div><b><u>QRC RESPONSE</u></b>: Water back charged on 202203 does not exceed 6 months, advise to consumer is&nbsp; to check for any&nbsp; leaks&nbsp; on the property as the consumption is 46kl in 202203 period.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30271
OpenedBy
30
AssignedTo
17
Region
2
Department
23
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SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
1/21/2023 6:56:24 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
30
Updator
6