Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1154369 | 47361 | 5/17/2023 12:54:53 PM | 5/17/2023 12:54:55 PM | IVR call: balance | Received call for balance for account 10416526 undefined | 7 | 2 | 33182 | 78 | ||||||||||||||||||||||||||||||||
| 1154348 | 47359 | 5/17/2023 12:42:22 PM | 5/17/2023 12:42:23 PM | IVR call: balance | Received call for balance for account 10443107 undefined | 7 | 2 | 31426 | 78 | ||||||||||||||||||||||||||||||||
| 1154325 | 47358 | 5/17/2023 12:33:29 PM | 5/17/2023 12:33:47 PM | IVR call: statement | Received call for statement for account 10035869 sent message: 42137 | 8 | 2 | 22217 | 79 | ||||||||||||||||||||||||||||||||
| 1154321 | 47357 | 5/17/2023 12:31:56 PM | 5/17/2023 12:31:57 PM | IVR call: balance | Received call for balance for account 10423204 undefined | 7 | 2 | 33180 | 78 | ||||||||||||||||||||||||||||||||
| 1154314 | 47356 | 5/17/2023 12:28:28 PM | 5/17/2023 12:28:49 PM | IVR call: statement | Received call for statement for account 10423204 sent message: 42136 | 8 | 2 | 33180 | 79 | ||||||||||||||||||||||||||||||||
| 1154313 | 47355 | 5/17/2023 12:26:21 PM | 5/17/2023 12:26:22 PM | IVR call: balance | Received call for balance for account 10440128 undefined | 7 | 2 | 32395 | 78 | ||||||||||||||||||||||||||||||||
| 1154309 | 47354 | 5/17/2023 12:24:29 PM | 5/17/2023 12:24:49 PM | IVR call: statement | Received call for statement for account 10440128 sent message: 42135 | 8 | 2 | 32395 | 79 | ||||||||||||||||||||||||||||||||
| 1154301 | 47353 | 5/17/2023 12:18:27 PM | 5/17/2023 12:18:28 PM | IVR call: balance | Received call for balance for account 10028724 undefined | 7 | 2 | 1587 | 78 | ||||||||||||||||||||||||||||||||
| 1154254 | 47352 | 5/17/2023 11:49:34 AM | 5/17/2023 11:49:35 AM | IVR call: balance | Received call for balance for account 10115017 undefined | 7 | 2 | 27784 | 78 | ||||||||||||||||||||||||||||||||
| 1154251 | 47351 | 5/17/2023 11:48:48 AM | 5/17/2023 11:48:50 AM | IVR call: balance | Received call for balance for account 10115017 undefined | 7 | 2 | 27784 | 78 | ||||||||||||||||||||||||||||||||
| 47350 | 5/17/2023 11:43:47 AM | 6/1/2023 12:31:51 PM | water leak | Fixed leak on water supply pipe | 23 | 3 | 33179 | 134 | 17 | 3 | 23 | 1 | 96 | 232 | 778 | ||||||||||||||||||||||||||
| 1154236 | 47349 | 5/17/2023 11:40:04 AM | 5/17/2023 11:40:24 AM | IVR call: statement | Received call for statement for account 10358031 sent message: 42130 | 8 | 2 | 16193 | 79 | ||||||||||||||||||||||||||||||||
| 1154235 | 47348 | 5/17/2023 11:37:59 AM | 5/17/2023 11:38:00 AM | IVR call: balance | Received call for balance for account 10428673 undefined | 7 | 2 | 18613 | 78 | ||||||||||||||||||||||||||||||||
| 47343 | 5/17/2023 11:37:53 AM | 5/17/2023 11:37:56 AM | Six months policy | Water not read for two years. | 30 | 3 | 33177 | 134 | 3 | 1 | 101 | 232 | |||||||||||||||||||||||||||||
| 1154234 | 47347 | 5/17/2023 11:36:53 AM | 5/17/2023 11:36:54 AM | IVR call: balance | Received call for balance for account 10428673 undefined | 7 | 2 | 18613 | 78 | ||||||||||||||||||||||||||||||||
| 1154233 | 47346 | 5/17/2023 11:35:17 AM | 5/17/2023 11:35:18 AM | IVR call: balance | Received call for balance for account 10295358 undefined | 7 | 2 | 3692 | 78 | ||||||||||||||||||||||||||||||||
| 1154230 | 47345 | 5/17/2023 11:33:47 AM | 5/17/2023 11:33:48 AM | IVR call: balance | Received call for balance for account 10241762 undefined | 7 | 2 | 30842 | 78 | ||||||||||||||||||||||||||||||||
| 1154228 | 47344 | 5/17/2023 11:33:37 AM | 5/17/2023 11:33:54 AM | IVR call: statement | Received call for statement for account 10443107 sent message: 42128 | 8 | 2 | 31426 | 79 | ||||||||||||||||||||||||||||||||
| 1154227 | 47342 | 5/17/2023 11:32:53 AM | 5/17/2023 11:32:54 AM | IVR call: balance | Received call for balance for account 10443107 undefined | 7 | 2 | 31426 | 78 | ||||||||||||||||||||||||||||||||
| 1154214 | 47341 | 5/17/2023 11:23:34 AM | 5/17/2023 11:23:35 AM | IVR call: balance | Received call for balance for account 10346523 undefined | 7 | 2 | 7151 | 78 |