Details

Conversation


EscalationLevel
LatestCall
1154236
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
47349
LatestTicket
CreatedAt
5/17/2023 11:40:04 AM
UpdatedAt
5/17/2023 11:40:24 AM
Subject
IVR call: statement
Description
Received call for statement for account 10358031 sent message: 42130
Priority
Disposition
8
ConversationType
2
Parent
Account
16193
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator