Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 997476 | 12/20/2022 10:36:37 AM | 12/20/2022 10:36:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997474 | 12/20/2022 10:36:09 AM | 12/20/2022 10:36:09 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997475 | 12/20/2022 10:36:05 AM | 12/20/2022 10:36:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997470 | 12/20/2022 10:34:18 AM | 12/20/2022 10:34:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997465 | 12/20/2022 10:32:50 AM | 12/20/2022 10:32:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997463 | 12/20/2022 10:32:15 AM | 12/20/2022 10:32:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997460 | 12/20/2022 10:31:41 AM | 12/20/2022 10:31:42 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997455 | 12/20/2022 10:30:25 AM | 12/20/2022 10:30:25 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997454 | 12/20/2022 10:29:51 AM | 12/20/2022 10:29:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997453 | 12/20/2022 10:29:37 AM | 12/20/2022 10:29:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 28122 | 12/20/2022 10:28:42 AM | 1/8/2023 9:41:54 AM | Electricity bill | I need a monthly update on my electric bill<div><br></div><div><b>QRC RESPONSE: Can you kindly provide us with your latest email address in order for you to recieve your monthly statements as requested.</b></div> | 27 | 3 | 27225 | 5 | 2 | 23 | 2 | 103 | 1/8/2023 9:37:49 AM | 141374 | 15 | 2557 | 15 | ||||||||||||||||||||||||
| 997447 | 12/20/2022 10:27:37 AM | 12/20/2022 10:27:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997441 | 12/20/2022 10:23:22 AM | 12/20/2022 10:23:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997440 | 12/20/2022 10:22:21 AM | 12/20/2022 10:22:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997439 | 12/20/2022 10:20:26 AM | 12/20/2022 10:20:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997438 | 12/20/2022 10:19:42 AM | 12/20/2022 10:19:43 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997434 | 12/20/2022 10:18:53 AM | 12/20/2022 10:18:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997429 | 12/20/2022 10:13:55 AM | 12/20/2022 10:13:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997428 | 12/20/2022 10:12:43 AM | 12/20/2022 10:12:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38448 | 12/20/2022 10:12:10 AM | 1/8/2023 10:35:50 AM | 6 MONTH POLICY | QRC RESPONSE: 6 MONTH POLICY PROCESSED - 202010/202105<br/><b>Journal Number</b>: [362531]<br/><b>Journal Amount</b>: [-R6,113.47] | 27 | 3 | 30277 | 10 | 15 | 2 | 23 | 1 | 101 | 1/8/2023 10:35:40 AM | 141003 | 3 | 10 | 3 |