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LatestCall
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IsOpen
Customer
28122
LatestTicket
CreatedAt
12/20/2022 10:28:42 AM
UpdatedAt
1/8/2023 9:41:54 AM
Subject
Electricity bill
Description
I need a monthly update on my electric bill<div><br></div><div><b>QRC RESPONSE: Can you kindly provide us with your latest email address in order for you to recieve your monthly statements as requested.</b></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
27225
OpenedBy
AssignedTo
5
Region
2
Department
23
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Escalation
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History
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UpdatedBy
Category
2
Subcategory
103
CreatedBy1
UpdatedBy1
ResolvedAt
1/8/2023 9:37:49 AM
Thread
141374
ResolvedBy
15
WasCreatedByCustomer
HasIvrcall
Creator
2557
Updator
15