Total Items: 777
| Subject | Description | IsClosed | TicketType | Priority | Conversation | Region | Department | QueryType | SubQueryType | Disposition | OpenedBy | AssignedTo | CreatedAt | UpdatedAt | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 3 | 148 | 2 | 1 | 67 | 6 | 34 | 7 | 5/28/2020 2:00:55 PM | 6/1/2020 10:46:49 PM | ||||||
| 3 | 147 | 2 | 1 | 1 | 67 | 6 | 34 | 6 | 5/28/2020 1:41:23 PM | 6/1/2020 10:46:49 PM | |||||
| apply 6mths back charge policy | consumer billed for more than 6mths, on the billing dated 05/2020. | 3 | 146 | 2 | 1 | 1 | 48 | 6 | 25 | 5 | 5/28/2020 11:48:42 AM | 6/1/2020 10:46:49 PM | |||
| adjust to 6 months policy | 3 | 138 | 4 | 1 | 44 | 6 | 14 | 5 | 5/28/2020 7:10:47 AM | 6/1/2020 10:46:47 PM | |||||
| Water | 2 | 131 | 1 | 67 | 6 | 9 | 7 | 5/26/2020 5:49:04 AM | 6/1/2020 10:46:47 PM | ||||||
| Water | no full information about query of water.Call consumer no answer.<div><br></div> | 2 | 128 | 1 | 1 | 9 | 26 | 4 | 5/26/2020 5:49:04 AM | 8/18/2020 9:13:10 AM | |||||
| NO READINGS TAKEN FOR 21 MONTHS...ACCOUNT QUALIFIES FOR 6 MONTHS POLICY | 5 | 127 | 6 | 17 | 6 | 5/26/2020 5:49:04 AM | 8/12/2020 7:23:06 AM | ||||||||
| Consumer has a water query that is high in her account | 5 | 124 | 6 | 18 | 5 | 5/26/2020 5:49:04 AM | 6/1/2020 10:46:46 PM | ||||||||
| Kindly transfer services to Account 10420684. | 5 | 120 | 6 | 16 | 4 | 5/26/2020 5:49:04 AM | 6/1/2020 10:46:46 PM | ||||||||
| 5 | 118 | 6 | 16 | 13 | 5/26/2020 5:49:04 AM | 6/1/2020 10:46:46 PM | |||||||||
| 5 | 114 | 6 | 18 | 10 | 5/26/2020 5:49:04 AM | 9/10/2020 12:48:10 AM | |||||||||
| Water | 2 | 112 | 1 | 6 | 39 | 12 | 5/26/2020 5:49:04 AM | 6/1/2020 10:46:46 PM | |||||||
| Water | new water meter were installed and interrims where taken while the same were happening on the old water meter | 2 | 109 | 1 | 1 | 45 | 6 | 23 | 13 | 5/26/2020 5:49:03 AM | 6/1/2020 10:46:48 PM | ||||
| 5 | 106 | 6 | 16 | 8 | 5/26/2020 5:49:03 AM | 6/1/2020 10:46:46 PM | |||||||||
| 5 | 105 | 6 | 16 | 11 | 5/26/2020 5:49:03 AM | 6/1/2020 10:46:46 PM | |||||||||
| Consolidation | 2 | 100 | 13 | 6 | 39 | 7 | 5/26/2020 5:49:03 AM | 6/1/2020 10:46:46 PM | |||||||
| Water | 2 | 99 | 1 | 6 | 39 | 6 | 5/26/2020 5:49:03 AM | 6/1/2020 10:46:45 PM | |||||||
| Water | 2 | 98 | 1 | 6 | 39 | 4 | 5/26/2020 5:49:03 AM | 6/1/2020 10:46:45 PM | |||||||
| Water | 2 | 97 | 1 | 6 | 39 | 5 | 5/26/2020 5:49:03 AM | 6/1/2020 10:46:45 PM | |||||||
| Electricity | 2 | 96 | 2 | 6 | 39 | 13 | 5/26/2020 5:49:03 AM | 6/1/2020 10:46:45 PM |