Total Items: 777
| Subject | Description | IsClosed | TicketType | Priority | Conversation | Region | Department | QueryType | SubQueryType | Disposition | OpenedBy | AssignedTo | CreatedAt | UpdatedAt | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| water query | 3 | 230 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 11:42:32 AM | 6/12/2020 11:42:34 AM | ||||||
| late termination | 3 | 229 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 10:35:29 AM | 6/12/2020 10:35:29 AM | ||||||
| water query | 3 | 228 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 10:20:01 AM | 6/12/2020 10:20:02 AM | ||||||
| water query high consumption | 3 | 227 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 10:15:48 AM | 6/12/2020 10:15:49 AM | ||||||
| water query | 3 | 225 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 9:13:16 AM | 6/12/2020 9:13:16 AM | ||||||
| Electricity | 3 | 224 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 8:55:17 AM | 6/12/2020 8:55:18 AM | ||||||
| Log Query | WATER QUERY | 3 | 222 | 1 | 6 | 32 | 32 | 6/11/2020 1:31:34 PM | 6/11/2020 1:31:35 PM | ||||||
| high water consumption | consumer logged high water consumption previously and its still pending according to her she submitted via email to billing q but didn't specify the date. I will also instruct the consumer to get someone out to her house to check if there is no under ground leak. | 3 | 220 | 2 | 1 | 1 | 67 | 6 | 23 | 23 | 6/11/2020 8:04:55 AM | 6/11/2020 8:04:56 AM | |||
| Late termination | 3 | 219 | 2 | 17 | 6 | 14 | 14 | 6/10/2020 12:17:21 PM | 6/10/2020 12:17:22 PM | ||||||
| plumbers letter submitted. | 3 | 218 | 6 | 16 | 16 | 6/10/2020 9:29:53 AM | 6/10/2020 9:29:56 AM | ||||||||
| plumbers letter submitted | 3 | 217 | 6 | 16 | 16 | 6/10/2020 9:00:49 AM | 6/10/2020 9:00:49 AM | ||||||||
| Property was sold and is registered to new owner,kindly transfer services. | 3 | 216 | 6 | 16 | 16 | 6/10/2020 8:45:18 AM | 6/10/2020 8:45:19 AM | ||||||||
| WATER QUERY | HIGH WATER ACCOUNT FOR MOTH 2020 | 2 | 215 | 77 | 4 | 23 | 23 | 6/9/2020 10:28:51 AM | 6/9/2020 10:28:52 AM | ||||||
| Log Query | All Services is reflecting on account number 10422572 but consumer indicates that a different account was open 10422421 thats in credit by R<span id="baseForm:a4jContentPanel"><span class="" style="width: 104px;text-align: right;">6055.03 and wants it to be transferred onto his main account 10422572 consumer indicated that he is trying to fix this and want the account where the credit is on closed.</span></span> | 3 | 214 | 2 | 1 | 6 | 23 | 23 | 6/9/2020 7:49:16 AM | 6/9/2020 7:49:18 AM | |||||
| Log Query | consumer logged a high consumption query on his water back dated<div><span id="baseForm:a4jContentPanel"><table class="rich-table " id="baseForm:bem10024Table" style=" width:713px;class:n2j-datatable-scroller" cellpadding="0" cellspacing="0" border="0"><tbody id="baseForm:bem10024Table:tb"><tr class="rich-table-row rich-table-firstrow n2j-odd"><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/05/18</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">985.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">61.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id130" width="50px"><span class="n2j-row-cell" style="width: 48px;"></span></td></tr><tr class="rich-table-row n2j-even"><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/03/13</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">924.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">28.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/04/25</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:1:j_id130" width="50px"><span class="n2j-row-cell" style="width: 48px;"></span></td></tr><tr class="rich-table-row n2j-odd"><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/02/27</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">896.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">41.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/03/28</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:2:j_id130" width="50px"><span class="n2j-row-cell" style="width: 48px;"></span></td></tr><tr class="rich-table-row n2j-even"><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/01/21</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">855.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">30.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/02/22</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id130" width="50px"><span class="n2j-row-cell" style="width: 48px;"></span></td></tr><tr class="rich-table-row n2j-odd"><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/12/22</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">825.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">135.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/01/24</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id130" width="50px"><span class="n2j-row-cell" style="width: 48px;">3872</span></td></tr><tr class="rich-table-row n2j-even"><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/10/25</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">690.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">37.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/11/22</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id130" width="50px"><span class="n2j-row-cell" style="width: 48px;">3872</span></td></tr><tr class="rich-table-row n2j-odd"><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/09/25</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">653.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">81.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/10/26</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:6:j_id130" width="50px"><span class="n2j-row-cell" style="width: 48px;">3872</span></td></tr><tr class="rich-table-row n2j-even"><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/08/15</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">572.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">260.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/09/22</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:7:j_id130" width="50px"><span class="n2j-row-cell" style="width: 48px;">3872</span></td></tr><tr class="rich-table-row n2j-odd"><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id106" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/03/25</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id109" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id112" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">312.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id115" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id118" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">247.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id121" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id124" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id127" width="87px"><span class="n2j-row-cell" style="width: 80px;">2019/04/27</span></td></tr></tbody></table></span></div> | 3 | 213 | 2 | 1 | 1 | 67 | 6 | 39 | 23 | 6/8/2020 1:42:44 PM | 6/9/2020 10:37:25 AM | |||
| HWC | 3 | 209 | 1 | 6 | 39 | 39 | 6/8/2020 1:01:44 PM | 6/8/2020 1:01:47 PM | |||||||
| Log Query | 3 | 208 | 1 | 6 | 39 | 39 | 6/8/2020 12:30:53 PM | 6/8/2020 12:30:54 PM | |||||||
| Log Query | 3 | 205 | 2 | 1 | 1 | 51 | 6 | 26 | 26 | 6/8/2020 11:16:43 AM | 6/8/2020 11:16:44 AM | ||||
| transfer water to new owner i.e. from account 10383312 to account 10392720 | 3 | 201 | 6 | 16 | 16 | 6/8/2020 10:34:00 AM | 6/8/2020 10:34:01 AM | ||||||||
| plumbers letter submitted | 3 | 200 | 6 | 16 | 16 | 6/8/2020 9:54:50 AM | 6/8/2020 9:54:51 AM |