Total Items: 777
| Subject | Description | IsClosed | TicketType | Priority | Conversation | Region | Department | QueryType | SubQueryType | Disposition | OpenedBy | AssignedTo | CreatedAt | UpdatedAt | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Late termination | Transfer of ownership | 3 | 391 | 6 | 17 | 17 | 6/21/2020 8:47:49 AM | 8/12/2020 7:23:06 AM | |||||||
| water query | there is a leak at the property, and bill is very high | 3 | 390 | 6 | 17 | 17 | 6/21/2020 8:41:43 AM | 8/12/2020 7:23:06 AM | |||||||
| Water Query | Leak credit to be done, as consumer has already sent plumbers invoice. | 3 | 389 | 6 | 17 | 17 | 6/21/2020 8:21:47 AM | 8/12/2020 7:23:06 AM | |||||||
| water Query | Consumer has sent a plumbers invoice already, an adjustment is due | 3 | 388 | 6 | 17 | 17 | 6/21/2020 7:47:35 AM | 8/12/2020 7:23:06 AM | |||||||
| Water Query | consumer has sent a plumbers letter already, a leak credit is due | 3 | 387 | 6 | 17 | 17 | 6/21/2020 7:34:19 AM | 8/12/2020 7:23:06 AM | |||||||
| Water Query | There is a leak on the meter of the property and account is high due to the leak.Advised consumer to get a plumber and send us a plumbers invoice. | 3 | 386 | 6 | 17 | 17 | 6/21/2020 7:20:51 AM | 8/12/2020 7:23:06 AM | |||||||
| Sewerage Query | Sewerage incorrectly billed, needs to be reversed | 3 | 385 | 6 | 17 | 17 | 6/21/2020 7:05:40 AM | 8/12/2020 7:23:06 AM | |||||||
| Late termination | Late termination Query | 3 | 384 | 6 | 17 | 17 | 6/21/2020 6:53:24 AM | 8/12/2020 7:23:06 AM | |||||||
| water Query | Six months policy to be applied, as meter was not read over a six months period. | 3 | 383 | 6 | 17 | 17 | 6/21/2020 6:40:41 AM | 8/12/2020 7:23:06 AM | |||||||
| High water consumption | 3 | 376 | 2 | 1 | 6 | 14 | 14 | 6/18/2020 10:03:29 AM | 6/18/2020 10:03:30 AM | ||||||
| plumbers letter | 3 | 375 | 6 | 16 | 16 | 6/18/2020 7:16:55 AM | 6/18/2020 7:16:56 AM | ||||||||
| Log Query | 3 | 370 | 2 | 1 | 1 | 67 | 6 | 34 | 34 | 6/17/2020 10:13:19 AM | 6/17/2020 10:13:20 AM | ||||
| Log Query | 3 | 369 | 2 | 1 | 1 | 67 | 6 | 34 | 34 | 6/17/2020 9:12:24 AM | 6/17/2020 9:12:25 AM | ||||
| Log Query | 3 | 368 | 2 | 1 | 1 | 67 | 6 | 34 | 34 | 6/17/2020 7:33:47 AM | 6/17/2020 7:33:47 AM | ||||
| Meter Reading | WATER QUERY | 3 | 367 | 1 | 44 | 6 | 32 | 32 | 6/16/2020 11:15:40 AM | 6/16/2020 11:15:42 AM | |||||
| HIGH CONSUMPTION | <br/><b>Monitoring Reason</b>: [HIGH CONSUMPTION] | 3 | 235 | 2 | 1 | 1 | 44 | 21 | 5 | 5 | 6/12/2020 1:54:14 PM | 6/12/2020 1:54:14 PM | |||
| water query | 3 | 234 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 12:51:17 PM | 6/12/2020 12:51:17 PM | ||||||
| High consumption | 3 | 233 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 12:41:16 PM | 6/12/2020 12:41:16 PM | ||||||
| late termination | 3 | 232 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 12:24:55 PM | 6/12/2020 12:24:56 PM | ||||||
| water query | 3 | 231 | 2 | 1 | 6 | 14 | 14 | 6/12/2020 11:56:19 AM | 6/12/2020 11:56:20 AM |