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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
5/13/2023 8:03:07 AM 5/13/2023 8:03:07 AM chat QRC RESPONSE : 2023.05.13 NO 6 MONTH QUALIFIED IN 2022/03/21 3 5780.000 1.00000 99.000 C 072 2022/04/23 2021/05/02 3 5681.000 1.00000 40.000 C MC 2021/06/27 INTERIM MORE THAN WATER CHARGE IN 2019/09/05 3 5083.000 1.00000 232.000 C C/R 2019/10/26 2019/05/04 3 4851.000 1.00000 41.000 C 2019/06/22 ITS ONLY 4 MONTH IF THE WAS A LEAK AND THE CONSUMER FIX THE LEAK HE/SHE MUST SUBMIT THE PLUMBERS LETTER WITH THE DATE WHEN THE LEAK WAS FIXED.QUERY RESOLVED. 4 24495 120140
19980 5/13/2023 7:57:04 AM 5/13/2023 7:57:04 AM sms BCMM Mini-statement: Acc # 10177073 Date: 2023-Apr-23 Due Date: 1970-Jan-01 Due Amt: 3015.67 Last Pay Date: 1970-Jan-01 Last Pay Amt: 2000 Curr: Prev: 3015.67 30Days: 60Days: 90Days: Thank you, stay safe. sent 103616
157875 5/13/2023 7:49:36 AM 5/13/2023 7:49:36 AM sms BCMM Mini-statement: Acc # 10425884 Date: 2023-Apr-23 Due Date: 1970-Jan-01 Due Amt: 8541.89 Last Pay Date: 1970-Jan-01 Last Pay Amt: 3200 Curr: Prev: 4194.92 30Days: 60Days: 90Days: Thank you, stay safe. sent 103614
Query Assignment 5/13/2023 7:48:53 AM 5/13/2023 7:48:53 AM notification Query #103612 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 103612 146106
5/13/2023 7:46:02 AM 5/13/2023 7:46:02 AM chat QRC RESPONSE:2023.05.13 6 MONTH POLICY DONE Journal Number: [508273] 4 41792 126144
Query Assignment 5/13/2023 7:45:47 AM 5/13/2023 7:45:48 AM notification Query #41792 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 41792 146105
Query Assignment 5/13/2023 7:32:29 AM 5/13/2023 7:32:29 AM notification Query #34705 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 34705 146104
Query Assignment 5/13/2023 7:09:28 AM 5/13/2023 7:09:28 AM notification Query #42630 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 42630 146103
Query #103610 - "Incorrectly been charged for outstanding balance " has 1 new Attachment 5/13/2023 6:56:10 AM 5/13/2023 6:56:11 AM notification USER:undefined:: Attached a file to the query assigned to you. 103610 146102
Query Assignment 5/13/2023 6:56:08 AM 5/13/2023 6:56:09 AM notification Query #103610 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 103610 146101
94521 5/13/2023 6:56:08 AM 5/13/2023 6:56:08 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 103610.Thank you, stay safe. sent 103610
14939 5/12/2023 10:20:53 PM 5/12/2023 10:20:53 PM sms BCMM Mini-statement: Acc # 10069683 Date: 2023-Apr-23 Due Date: 1970-Jan-01 Due Amt: 6619.51 Last Pay Date: 1970-Jan-01 Last Pay Amt: 6787.6 Curr: Prev: 6619.51 30Days: 60Days: 90Days: Thank you, stay safe. sent 103606
169965 5/12/2023 7:15:13 PM 5/12/2023 7:15:13 PM sms BCMM Mini-statement: Acc # 10170091 Date: 2023-Apr-23 Due Date: 1970-Jan-01 Due Amt: 2081.53 Last Pay Date: 1970-Jan-01 Last Pay Amt: 4022.85 Curr: Prev: 2081.53 30Days: 60Days: 90Days: Thank you, stay safe. sent 103605
5/12/2023 3:40:49 PM 5/31/2023 3:14:11 PM chat Query not resolved, still awaiting 3191 98124 145080
Query Assignment 5/12/2023 1:15:59 PM 5/12/2023 1:15:59 PM notification Query #103595 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 103595 146100
Query Assignment 5/12/2023 12:54:18 PM 5/12/2023 12:54:19 PM notification Query #40989 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 40989 146099
Query #21416 - "water" has 1 new Attachment 5/12/2023 12:51:11 PM 5/12/2023 12:51:11 PM notification USER:fareezar:: Attached a file to the query assigned to you. 21416 146098
Query Assignment 5/12/2023 12:51:10 PM 5/12/2023 12:51:10 PM notification Query #21416 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 21416 146097
174333 5/12/2023 12:23:25 PM 5/12/2023 12:23:25 PM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 103588.Thank you, stay safe. sent 103588
129557 5/12/2023 12:01:18 PM 5/12/2023 12:01:18 PM sms BCMM Mini-statement: Acc # 10393690 Date: 2023-Apr-23 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 5000 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 103581