Comment Dated: 2023-02-06: This matter has been outstanding for 156 days with no resolution or communication from the municipality to date. The lack of communication from the municipality is very unprofessional. Account Number: 10271051 Erf No: GNB05308 Unit No.: 050001GNB053080000000000000 Water Meter No: B-ORE434 As mentioned multiple times during this past 156 days that there is HUGE DISCREPANCY between what I physically read on the water metering and what is reflected on my monthly bill from the municipality for the past +- 7 months LATEST BCM invoice dated: 2023/01/28 - Water Meter Reading as per invoice = 1826 (apparent previous as per invoice was 1835) = 8kl (see attached "10271051-20230128-31350.pdf") Number range is not aligned with the manual number range as the attache manual readings Manual readings 2022/09/04 - Manually took a photo of the Water Meter Reading = 1343 (prev manual reading = 1324) = 19kl usage over estimated 3 month period (see attached "thumbnail_04Sep22 07-36.0.s.jpg") 2022/10/02 - Manually took a photo of the Water Meter Reading = 1345 (prev manual reading = 1343) = 2kl (see attached "thumbnail_02Oct22 10-03.0.s.jpg") 2022/10/30 - Manually took a photo of the Water Meter Reading = 1349 (prev manual reading = 1345) = 4kl (see attached "thumbnail_30Oct22 09-29.0.s.jpg") 2022/12/04 - Manually took a photo of the Water Meter Reading = 1353 (prev manual reading = 1349) = 4kl (see attached "thumbnail_04Dec22 11-34.0.s.jpg") LATEST 2023/02/06 - Manually took a photo of the Water Meter Reading = 1361 (prev manual reading = 1353) = 8kl (see attached "Screenshot 2023-02-06 065525.jpg") PLEASE RESOLVE THIS MATTER AT SOONEST