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Query Assignment
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2/9/2023 12:38:33 PM
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2/9/2023 12:38:34 PM
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notification
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Query #34910 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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34910
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142431
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Query Assignment
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2/9/2023 12:37:25 PM
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2/9/2023 12:37:25 PM
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notification
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Query #27530 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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27530
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142430
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2/9/2023 12:36:37 PM
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2/9/2023 12:36:38 PM
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chat
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QRC RESPONSE: Readings have been updated as per system, meter was just changed to smart meter.
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10
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27530
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120834
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2/9/2023 12:28:29 PM
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5/29/2023 9:03:50 AM
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chat
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QRC RESPONSE: Meter changed and has no reading history since 2021.
Sent to billing department to verify meter update and correct meter number.
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10
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27365
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142428
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Query Assignment
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2/9/2023 12:28:29 PM
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2/9/2023 12:28:29 PM
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notification
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Query #27365 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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27365
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142429
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108651
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2/9/2023 12:19:21 PM
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2/9/2023 12:19:21 PM
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sms
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BCMM. Dear Sir/Madam. Query has been created. Ref #: 95105.Thank you, stay safe.
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sent
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95105
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Query Assignment
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2/9/2023 12:17:31 PM
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2/9/2023 12:17:31 PM
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notification
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Query #53769 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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53769
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142427
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Query Assignment
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2/9/2023 12:02:32 PM
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2/9/2023 12:02:32 PM
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notification
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Query #36972 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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36972
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142426
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2/9/2023 12:02:21 PM
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2/9/2023 12:02:22 PM
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chat
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six months policy done on 09/02/2023, for 2020 & 2021 period, journal waiting to be authorized
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11
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36972
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124305
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Query Assignment
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2/9/2023 11:59:10 AM
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2/9/2023 11:59:10 AM
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notification
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Query #26961 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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26961
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142425
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2/9/2023 11:59:01 AM
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2/9/2023 11:59:01 AM
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chat
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QRC RESPONSE: Consumer was credited back with interim reversal in 202202 for the account billed double for Nov and dec 2021.
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10
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26961
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120685
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Query #95087 - "Punitive water charge" has 1 new Attachment
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2/9/2023 11:31:17 AM
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2/9/2023 11:31:17 AM
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notification
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USER:undefined:: Attached a file to the query assigned to you.
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95087
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142424
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Query Assignment
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2/9/2023 11:31:15 AM
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2/9/2023 11:31:15 AM
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notification
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Query #95087 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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95087
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142423
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156271
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2/9/2023 11:31:14 AM
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2/9/2023 11:31:14 AM
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sms
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BCMM. Dear Sir/Madam. Query has been created. Ref #: 95087.Thank you, stay safe.
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sent
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95087
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161396
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2/9/2023 11:10:53 AM
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2/9/2023 11:10:53 AM
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sms
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BCMM. Dear Sir/Madam. Query has been created. Ref #: 95084.Thank you, stay safe.
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sent
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95084
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Query #95083 - "WATER" has 1 new Attachment
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2/9/2023 11:02:14 AM
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2/9/2023 11:02:14 AM
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notification
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USER:nonkosim:: Attached a file to the query assigned to you.
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95083
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142422
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Query Assignment
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2/9/2023 10:58:57 AM
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2/9/2023 10:58:57 AM
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notification
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Query #95083 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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95083
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142421
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161394
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2/9/2023 10:58:57 AM
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2/9/2023 10:58:57 AM
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sms
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BCMM. Dear Sir/Madam. Query has been created. Ref #: 95083.Thank you, stay safe.
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sent
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95083
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Query Assignment
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2/9/2023 10:41:12 AM
|
2/9/2023 10:41:12 AM
|
notification
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Query #95078 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
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95078
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142420
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161393
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2/9/2023 10:41:11 AM
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2/9/2023 10:41:11 AM
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sms
|
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95078.Thank you, stay safe.
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sent
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95078
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