Messages

IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
Query Assignment 2/11/2023 9:10:22 AM 2/11/2023 9:10:23 AM notification Query #95273 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 95273 142516
161570 2/11/2023 9:10:22 AM 2/11/2023 9:10:22 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 95273.Thank you, stay safe. sent 95273
2/11/2023 9:10:18 AM 2/11/2023 9:10:18 AM chat QRC RESPONSE: Since 201712 No active services on this account number 10384653. Account in credit with R 45 and no dog tax charged. New query must be logged with correct account number for dog tax chrged. 10 90671 142515
Query Assignment 2/11/2023 9:06:36 AM 2/11/2023 9:06:36 AM notification Query #95272 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 95272 142514
161567 2/11/2023 9:06:36 AM 2/11/2023 9:06:36 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 95272.Thank you, stay safe. sent 95272
Query #95271 - "CHANGE OF OWNERSHIP" has 1 new Attachment 2/11/2023 9:03:35 AM 2/11/2023 9:03:35 AM notification USER:lindan:: Attached a file to the query assigned to you. 95271 142513
Query Assignment 2/11/2023 9:02:38 AM 2/11/2023 9:02:38 AM notification Query #95271 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 95271 142512
161563 2/11/2023 9:02:37 AM 2/11/2023 9:02:37 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 95271.Thank you, stay safe. sent 95271
2/11/2023 8:57:16 AM 2/11/2023 8:57:17 AM chat QRC RESPONSE: TRIED TO PHONE CONSUMER REGARDING THE QUERY, PHONE ON VOICEMAIL. LEAK INFORMATION FOR W/W, NOT ENOUGH INFORMATION FOR A LEAK ON PROPERTY. CONSUMER NEEDS TO RESUBMIT LEAK LETTER IF ANYTHING HAS BEEN FIX AS REPORT FROM W/W IS NOT SUFFICIENT. FOLLOW UP CALL TO BE DONE 13.02.23 10 90309 142239
2/11/2023 8:49:45 AM 2/11/2023 8:49:46 AM chat QRC RESPONSE: Journal authorised for spread Feb - Dec 2022. Email sent to billing department to update readings for 202301 not yet processed. 10 90532 142511
98924 2/11/2023 8:44:13 AM 2/11/2023 8:44:13 AM sms BCMM Mini-statement: Acc # 10071165 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 1882.26 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1882.26 Curr: Prev: 1882.26 30Days: 60Days: 90Days: Thank you, stay safe. sent 95269
98924 2/11/2023 8:43:20 AM 2/11/2023 8:43:20 AM sms BCMM Mini-statement: Acc # 10071139 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 1917.94 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1917.94 Curr: Prev: 1917.94 30Days: 60Days: 90Days: Thank you, stay safe. sent 95268
98924 2/11/2023 8:42:27 AM 2/11/2023 8:42:28 AM sms BCMM Mini-statement: Acc # 10000925 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 12508.34 Last Pay Date: 1970-Jan-01 Last Pay Amt: 12617.28 Curr: Prev: 12508.34 30Days: 60Days: 90Days: Thank you, stay safe. sent 95266
98924 2/11/2023 8:41:35 AM 2/11/2023 8:41:35 AM sms BCMM Mini-statement: Acc # 10035360 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 19816.29 Last Pay Date: 1970-Jan-01 Last Pay Amt: 19816.29 Curr: Prev: 19816.29 30Days: 60Days: 90Days: Thank you, stay safe. sent 95264
98924 2/11/2023 8:40:41 AM 2/11/2023 8:40:41 AM sms BCMM Mini-statement: Acc # 10178493 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 12000 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 95263
98924 2/11/2023 8:39:44 AM 2/11/2023 8:39:44 AM sms BCMM Mini-statement: Acc # 10012348 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 12376.85 Last Pay Date: 1970-Jan-01 Last Pay Amt: 12376.85 Curr: Prev: 12376.85 30Days: 60Days: 90Days: Thank you, stay safe. sent 95262
98924 2/11/2023 8:38:50 AM 2/11/2023 8:38:50 AM sms BCMM Mini-statement: Acc # 10012305 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 3418.62 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 95261
98924 2/11/2023 8:37:59 AM 2/11/2023 8:37:59 AM sms BCMM Mini-statement: Acc # 10144126 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 17116.46 Last Pay Date: 1970-Jan-01 Last Pay Amt: 17116.46 Curr: Prev: 17116.46 30Days: 60Days: 90Days: Thank you, stay safe. sent 95260
98924 2/11/2023 8:37:02 AM 2/11/2023 8:37:02 AM sms BCMM Mini-statement: Acc # 10012296 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 5264.66 Last Pay Date: 1970-Jan-01 Last Pay Amt: 6000 Curr: Prev: 5264.66 30Days: 60Days: 90Days: Thank you, stay safe. sent 95259
2/11/2023 8:32:46 AM 2/11/2023 8:32:46 AM chat Monitoring Reason: [Consumption to be monitored as per letter - 3 readings needed to observe dropped consumption] QRC RESPONSE: Affidavit submitted for leak repaired 20221231. As per readings no much consumption has increased or dropped and its normal. monitoring for 3 month in order to see if anything has changed. 10 90657 142510