Not Set True False
Query Assignment
2/11/2023 10:48:16 AM
2/11/2023 10:48:16 AM
notification
Query #95281 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95281
142531
Not Set True False
Query Assignment
2/11/2023 10:37:13 AM
2/11/2023 10:37:13 AM
notification
Query #95280 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95280
142530
Not Set True False
161593
2/11/2023 10:37:12 AM
2/11/2023 10:37:12 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95280.Thank you, stay safe.
sent
Not Set True False
95280
Not Set True False
2/11/2023 10:35:08 AM
2/11/2023 10:35:09 AM
chat
QRC RESPONSE: Interim charges reversed and credited, consumer account is up to date.
10
Not Set True False
90828
142529
Not Set True False
Query Assignment
2/11/2023 10:31:19 AM
2/11/2023 10:31:19 AM
notification
Query #95279 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95279
142528
Not Set True False
161589
2/11/2023 10:31:18 AM
2/11/2023 10:31:18 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95279.Thank you, stay safe.
sent
Not Set True False
95279
Not Set True False
2/11/2023 10:28:50 AM
2/11/2023 10:28:51 AM
chat
QRC RESPONSE: Old meter has spread split for 202009/202111
10
Not Set True False
90951
142527
Not Set True False
2/11/2023 10:20:37 AM
2/11/2023 10:20:38 AM
chat
QRC response - Journl for spread to split to be calculated and adjusted from 202211.
10
Not Set True False
90693
142526
Not Set True False
2/11/2023 10:10:34 AM
2/11/2023 10:10:34 AM
chat
QRC RESPONSE; 100% Leak credit to be adjusted from after date 20220116 -W/W report control no. 771483.
Journal to be calculated and adjusted
10
Not Set True False
90633
142525
Not Set True False
Query Assignment
2/11/2023 10:00:16 AM
2/11/2023 10:00:16 AM
notification
Query #95278 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95278
142524
Not Set True False
161584
2/11/2023 10:00:15 AM
2/11/2023 10:00:15 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95278.Thank you, stay safe.
sent
Not Set True False
95278
Not Set True False
2/11/2023 9:48:42 AM
2/11/2023 9:48:42 AM
chat
QRC RESPONSE: PHONED CONSUMER TO REQUEST LEAK LETTER, AS NOTHING ATTACHED TO THIS QUERY.
1 MONTH REQUIRED TO MONITOR AVERAGE CONSUMPTION FOR LEAK.
CONSUMER WILL SEND ME LEAK LETTER VIA EMAIL .
10
Not Set True False
90583
142523
Not Set True False
Query Assignment
2/11/2023 9:44:31 AM
2/11/2023 9:44:31 AM
notification
Query #95277 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95277
142522
Not Set True False
Query Assignment
2/11/2023 9:41:44 AM
2/11/2023 9:41:44 AM
notification
Query #95276 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95276
142521
Not Set True False
Query Assignment
2/11/2023 9:35:57 AM
2/11/2023 9:35:58 AM
notification
Query #95275 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95275
142520
Not Set True False
161580
2/11/2023 9:35:57 AM
2/11/2023 9:35:57 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95275.Thank you, stay safe.
sent
Not Set True False
95275
Not Set True False
2/11/2023 9:32:05 AM
2/11/2023 9:32:05 AM
chat
QRC RESPONSE; Plumbers letter attached and 1 more reading to be taking to estimate the average reading.
To monitor for 1 more month as consumer has dropped, showing that something was definitely fixed.
10
Not Set True False
90702
142519
Not Set True False
2/11/2023 9:24:39 AM
4/13/2023 8:03:38 AM
chat
QRC RESPONSE: Sent email to billing section to removed refuse charges on vacant plot that is being billed, but no refuse charges are being used
10
Not Set True False
90627
142518
Not Set True False
Query Assignment
2/11/2023 9:20:03 AM
2/11/2023 9:20:03 AM
notification
Query #95274 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95274
142517
Not Set True False
137121
2/11/2023 9:20:03 AM
2/11/2023 9:20:03 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95274.Thank you, stay safe.
sent
Not Set True False
95274