Not Set True False
2/13/2023 6:17:28 AM
2/13/2023 6:17:29 AM
chat
PLEASE REVERSE WATER CHARGE BILL FOR AUGUST
201
Not Set True False
40203
125627
Not Set True False
31023
2/13/2023 6:15:07 AM
2/13/2023 6:15:07 AM
sms
BCMM Mini-statement:
Acc # 10393829
Date: 2023-Jan-31
Due Date: 1970-Jan-01
Due Amt: 2404.02
Last Pay Date: 1970-Jan-01
Last Pay Amt: 2407.08
Curr:
Prev: 2404.02
30Days:
60Days:
90Days:
Thank you, stay safe.
sent
Not Set True False
95319
Not Set True False
Query Assignment
2/13/2023 6:07:16 AM
2/13/2023 6:07:16 AM
notification
Query #95318 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95318
142557
Not Set True False
161691
2/13/2023 6:07:16 AM
2/13/2023 6:07:16 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95318.Thank you, stay safe.
sent
Not Set True False
95318
Not Set True False
2/13/2023 5:57:25 AM
2/13/2023 5:57:25 AM
chat
Is there any update regarding this query, thank you
2875
Not Set True False
80910
142556
Not Set True False
2/12/2023 11:07:50 AM
2/12/2023 11:07:50 AM
chat
QRC RESPONSE; 6 MONTH POLICY DUE FOR ABOVE MENTION PERIOD AND INTEREST REVERSAL.
10
Not Set True False
92070
142555
Not Set True False
Query Assignment
2/12/2023 10:47:26 AM
2/12/2023 10:47:26 AM
notification
Query #92447 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
92447
142553
Not Set True False
Query Assignment
2/12/2023 10:46:27 AM
2/12/2023 10:46:27 AM
notification
Query #95308 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95308
142552
Not Set True False
161658
2/12/2023 10:46:26 AM
2/12/2023 10:46:26 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95308.Thank you, stay safe.
sent
Not Set True False
95308
Not Set True False
2/12/2023 10:41:43 AM
3/12/2023 10:41:28 AM
chat
QRC RESPONSE: Bother new owner and previous owner account is being billed with same ssrvidces .
Email sent to billing to remove services from precious owners account, as new owner is billed for same service.
10
Not Set True False
92019
142551
Not Set True False
84015
2/12/2023 10:20:53 AM
2/12/2023 10:20:53 AM
sms
BCMM Mini-statement:
Acc # 10028046
Date: 2023-Jan-30
Due Date: 1970-Jan-01
Due Amt: 557.7
Last Pay Date: 1970-Jan-01
Last Pay Amt: 5000
Curr:
Prev: 557.7
30Days:
60Days:
90Days:
Thank you, stay safe.
sent
Not Set True False
95306
Not Set True False
161653
2/12/2023 9:54:23 AM
2/12/2023 9:54:23 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95304.Thank you, stay safe.
sent
Not Set True False
95304
Not Set True False
2/12/2023 9:41:30 AM
2/12/2023 9:41:32 AM
chat
QRC RESPONSE: FIRE CHARGE HAS BEEN TRANSFERRED AND IS BILLED ON NEW OWNERS ACC SINCE 202301.
10
Not Set True False
91993
142550
Not Set True False
Query Assignment
2/12/2023 9:13:48 AM
2/12/2023 9:13:48 AM
notification
Query #95303 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95303
142549
Not Set True False
161649
2/12/2023 9:13:48 AM
2/12/2023 9:13:48 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95303.Thank you, stay safe.
sent
Not Set True False
95303
Not Set True False
2/12/2023 9:11:03 AM
4/6/2023 9:19:48 AM
chat
QRC RESPONSE: I have escalated your query to the relevant department and awaiting feedback.
15
Not Set True False
92602
142548
Not Set True False
2/12/2023 8:57:31 AM
2/12/2023 8:57:32 AM
chat
QRC RESPONSE: Escalated the account the relevant department,currently awaiting feedback.
15
Not Set True False
92604
142547
Not Set True False
2/12/2023 8:57:01 AM
2/12/2023 8:57:01 AM
chat
QRC RESPONSEl: CONSUMER IS BEING CHARGED FOR WATER ON THIS NEW METER.
SENT EMAIL TO BILLING TO ASSIST WITH THE LAST CONSUMPTION AND READING FOR 2023.01.20
OLD METER HAS A 6 MONTH POLICY DUE FOR 201911.
10
Not Set True False
91746
142546
Not Set True False
Query #95302 - "WATER QUERY" has 1 new Attachment
2/12/2023 8:51:53 AM
2/12/2023 8:51:53 AM
notification
USER:lindan:: Attached a file to the query assigned to you.
Not Set True False
95302
142545
Not Set True False
Query Assignment
2/12/2023 8:50:49 AM
2/12/2023 8:50:49 AM
notification
Query #95302 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95302
142544