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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
2/20/2023 1:36:18 PM 2/20/2023 1:36:18 PM chat QRC RESPONSE: Journal processed and authorized. 10 36085 123931
2/20/2023 1:32:59 PM 2/20/2023 1:32:59 PM chat QRC RESPONSE: Write off processed on account, clearing the debt on account. Account is now clear. 10 35832 123842
Query Assignment 2/20/2023 1:16:16 PM 2/20/2023 1:16:17 PM notification Query #44424 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 44424 142944
2/20/2023 1:15:59 PM 2/20/2023 1:15:59 PM chat YOU NEED TO VISIT BCMM'S RATES DEPARTMENT IF YOU ARE OBJECTING TO THE VALUE OF YOUR PROPERTY, AS THIS AFFECTS HOW MUCH RATES YOU ARE CHARGED. THE CHARGE IS CORRECT ACCORDING TO THE VALUE OF THE PROPERTY. THE RATES DEPARTMENT IS ON THE 3RD FLOOR OF THE OLD MUTUAL BUILDING IN OXFORD STREET. 2 44424 127172
2/20/2023 1:14:50 PM 2/20/2023 1:15:59 PM chat CREDIT ADJUSTMENT PROCESSED FOR MARCH 2022. THE ADJUSTMENT WILL REFLECT ON THE FEBRUARY 2023 ACCOUNT. 2 44424 127172
Query Assignment 2/20/2023 1:13:48 PM 2/20/2023 1:13:49 PM notification Query #43592 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 43592 142943
2/20/2023 1:13:08 PM 2/20/2023 1:13:09 PM chat QRC RESPONSE: Email sent to W/W to report high consumption. Waiting for response back. 10 5331 139999
Query Assignment 2/20/2023 12:59:25 PM 2/20/2023 12:59:25 PM notification Query #96077 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 96077 142942
162955 2/20/2023 12:59:24 PM 2/20/2023 12:59:24 PM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 96077.Thank you, stay safe. sent 96077
Query #96074 - "Services still charged to previous owners account." has 1 new Attachment 2/20/2023 12:53:05 PM 2/20/2023 12:53:05 PM notification USER:undefined:: Attached a file to the query assigned to you. 96074 142941
Query Assignment 2/20/2023 12:53:02 PM 2/20/2023 12:53:02 PM notification Query #96074 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 96074 142940
88913 2/20/2023 12:53:02 PM 2/20/2023 12:53:02 PM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 96074.Thank you, stay safe. sent 96074
Query #96073 - "Services still charged to previous owners account." has 1 new Attachment 2/20/2023 12:52:59 PM 2/20/2023 12:53:00 PM notification USER:undefined:: Attached a file to the query assigned to you. 96073 142939
Query Assignment 2/20/2023 12:52:57 PM 2/20/2023 12:52:57 PM notification Query #96073 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 96073 142938
88913 2/20/2023 12:52:57 PM 2/20/2023 12:52:57 PM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 96073.Thank you, stay safe. sent 96073
Query Assignment 2/20/2023 12:50:25 PM 2/20/2023 12:50:26 PM notification Query #96072 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 96072 142937
162949 2/20/2023 12:50:25 PM 2/20/2023 12:50:25 PM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 96072.Thank you, stay safe. sent 96072
161102 2/20/2023 12:16:34 PM 2/20/2023 12:16:34 PM sms BCMM Mini-statement: Acc # 10417827 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 4302.98 Last Pay Date: 1970-Jan-01 Last Pay Amt: 400 Curr: Prev: 1245.66 30Days: 60Days: 90Days: Thank you, stay safe. sent 96068
2/20/2023 11:52:08 AM 2/20/2023 11:52:08 AM chat Good Afternoon, please let me know what is happening with this water bill? Kind Regards 2425 69601 137418
36467 2/20/2023 11:44:58 AM 2/20/2023 11:44:58 AM sms BCMM Mini-statement: Acc # 10260059 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 5836.73 Last Pay Date: 1970-Jan-01 Last Pay Amt: 312 Curr: Prev: 2144.04 30Days: 60Days: 90Days: Thank you, stay safe. sent 96067