Not Set True False
17392
2/23/2023 9:21:21 AM
2/23/2023 9:21:21 AM
sms
BCMM Mini-statement:
Acc # 10237379
Date: 2023-Jan-30
Due Date: 1970-Jan-01
Due Amt: 16526.49
Last Pay Date: 1970-Jan-01
Last Pay Amt: 4100
Curr:
Prev: 1921.7
30Days:
60Days:
90Days:
Thank you, stay safe.
sent
Not Set True False
96298
Not Set True False
Query #96296 - "Water bill" has 1 new Attachment
2/23/2023 9:15:30 AM
2/23/2023 9:15:30 AM
notification
USER:undefined:: Attached a file to the query assigned to you.
Not Set True False
96296
143077
Not Set True False
Query Assignment
2/23/2023 9:15:27 AM
2/23/2023 9:15:27 AM
notification
Query #96296 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
96296
143076
Not Set True False
88913
2/23/2023 9:15:27 AM
2/23/2023 9:15:27 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 96296.Thank you, stay safe.
sent
Not Set True False
96296
Not Set True False
2/23/2023 8:54:36 AM
2/23/2023 8:54:37 AM
chat
QRC Response - queried period does not qualify for 6 months policy
Query resolved
13
Not Set True False
3171
143074
Not Set True False
Query Assignment
2/23/2023 8:54:35 AM
2/23/2023 8:54:35 AM
notification
Query #3171 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
3171
143075
Not Set True False
78162
2/23/2023 8:40:50 AM
2/23/2023 8:40:50 AM
sms
BCMM Mini-statement:
Acc # 10432581
Date: 2023-Jan-30
Due Date: 1970-Jan-01
Due Amt: 0
Last Pay Date: 1970-Jan-01
Last Pay Amt: 3000
Curr:
Prev: 0
30Days:
60Days:
90Days:
Thank you, stay safe.
sent
Not Set True False
96293
Not Set True False
Query Assignment
2/23/2023 8:33:51 AM
2/23/2023 8:33:51 AM
notification
Query #3316 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
3316
143073
Not Set True False
Query Assignment
2/23/2023 8:30:39 AM
2/23/2023 8:30:39 AM
notification
Query #29613 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
29613
143072
Not Set True False
Query Assignment
2/23/2023 8:30:29 AM
2/23/2023 8:30:30 AM
notification
Query #29613 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
29613
143071
Not Set True False
Query #29613 - "water " has 1 new Attachment
2/23/2023 8:30:15 AM
2/23/2023 8:30:15 AM
notification
USER:sibongisenil:: Attached a file to the query assigned to you.
Not Set True False
29613
143070
Not Set True False
2/23/2023 8:26:11 AM
2/23/2023 8:26:12 AM
chat
QRC Response - queried period does not qualify for 6 months policy as account was unread for 5 months.
Query resolved
13
Not Set True False
670
143068
Not Set True False
Query Assignment
2/23/2023 8:26:10 AM
2/23/2023 8:26:11 AM
notification
Query #670 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
670
143069
Not Set True False
41272
2/23/2023 8:22:44 AM
2/23/2023 8:22:44 AM
sms
BCMM Mini-statement:
Acc # 10406237
Date: 2023-Jan-30
Due Date: 1970-Jan-01
Due Amt: 2220.2
Last Pay Date: 1970-Jan-01
Last Pay Amt: 1700
Curr:
Prev: 1005.46
30Days:
60Days:
90Days:
Thank you, stay safe.
sent
Not Set True False
96289
Not Set True False
2/23/2023 8:21:38 AM
2/23/2023 8:21:38 AM
chat
QRC RESPONSE: Account query is being assessed, customer needs to provide transfer letter with correct Unit number which will assist in concluding the matter.
13
Not Set True False
661
143066
Not Set True False
Query Assignment
2/23/2023 8:21:37 AM
2/23/2023 8:21:37 AM
notification
Query #661 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
661
143067
Not Set True False
2/23/2023 8:16:54 AM
2/23/2023 8:16:55 AM
chat
QRC Response - meter was removed 2020/ 11 and resulted in account with a credit balance.
Account is in order and query is resolved.
13
Not Set True False
641
143064
Not Set True False
Query Assignment
2/23/2023 8:16:53 AM
2/23/2023 8:16:53 AM
notification
Query #641 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
641
143065
Not Set True False
Query Assignment
2/23/2023 8:02:25 AM
2/23/2023 8:02:25 AM
notification
Query #545 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
545
143063
Not Set True False
2/23/2023 8:02:12 AM
2/23/2023 8:02:13 AM
chat
QRC Response - Queried period does not qualify for 6 months policy therefor policy cannot be applied. Consumer to advise if any leaks where repaired during this period and log a new query.
13
Not Set True False
545
143060