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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
163392 2/23/2023 11:03:55 AM 2/23/2023 11:03:55 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 96305.Thank you, stay safe. sent 96305
Query Assignment 2/23/2023 10:55:58 AM 2/23/2023 10:55:58 AM notification Query #67899 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 67899 143092
Query Assignment 2/23/2023 10:52:24 AM 2/23/2023 10:52:24 AM notification Query #32466 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 32466 143091
2/23/2023 10:42:50 AM 2/23/2023 10:42:50 AM chat QRC RESPONCE - adjustment done 2021/11 for water Query resolved 13 3181 143089
Query Assignment 2/23/2023 10:42:49 AM 2/23/2023 10:42:49 AM notification Query #3181 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 3181 143090
2/23/2023 10:38:43 AM 3/22/2023 9:32:31 AM chat Have had no response regarding the query 3060 95742 143088
2/23/2023 10:38:13 AM 3/22/2023 9:32:31 AM chat Good Day 3060 95742 143088
Query Assignment 2/23/2023 10:36:36 AM 2/23/2023 10:36:36 AM notification Query #2477 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 2477 143087
Query Assignment 2/23/2023 10:33:10 AM 2/23/2023 10:33:10 AM notification Query #2476 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 2476 143086
Query Assignment 2/23/2023 10:30:20 AM 2/23/2023 10:30:21 AM notification Query #96302 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 96302 143085
163391 2/23/2023 10:30:20 AM 2/23/2023 10:30:20 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 96302.Thank you, stay safe. sent 96302
Query Assignment 2/23/2023 10:28:39 AM 2/23/2023 10:28:40 AM notification Query #2472 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 2472 143084
Query Assignment 2/23/2023 10:28:39 AM 2/23/2023 10:28:39 AM notification Query #2472 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 2472 143083
Query Assignment 2/23/2023 10:28:39 AM 2/23/2023 10:28:39 AM notification Query #2472 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 2472 143082
2/23/2023 10:15:51 AM 2/23/2023 10:15:51 AM chat QRC Response - queried period does not qualify for 6 months policy Query resolved, No report from water works 13 3179 143080
Query Assignment 2/23/2023 10:15:50 AM 2/23/2023 10:15:50 AM notification Query #3179 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 3179 143081
163387 2/23/2023 10:13:31 AM 2/23/2023 10:13:31 AM sms BCMM Mini-statement: Acc # 10425344 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 14732.38 Last Pay Date: 1970-Jan-01 Last Pay Amt: 40000 Curr: Prev: 14732.38 30Days: 60Days: 90Days: Thank you, stay safe. sent 96300
Query Assignment 2/23/2023 10:07:24 AM 2/23/2023 10:07:25 AM notification Query #2468 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 2468 143079
Query Assignment 2/23/2023 10:02:50 AM 2/23/2023 10:02:50 AM notification Query #2467 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 2467 143078
2/23/2023 9:56:01 AM 2/23/2023 9:56:02 AM chat Thank you for logging your query. Kindly accept apologies at the delay in response. Query has been referred to the technical department and billing department to verify the meter location. Meter change will be processed upon verification. Feedback will be updated within 30-90 days from 23.02.2023 3 48681 128829