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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
3/3/2023 10:30:45 AM 3/3/2023 10:30:46 AM chat QRC Response 2023/03/03 There are no water charges raised on account 10435823.The account is only billing Fire levy and Agricultural rates.Kindly contact the call center on 0861113017 for further assistance.Query Closed. 230 82599 143535
3/3/2023 10:28:49 AM 3/3/2023 10:28:49 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Please visit your nearest municipal offices to inquire about refunds. Query resolved. 13 91684 143534
3/3/2023 10:25:56 AM 3/3/2023 10:25:57 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Query resolved. 13 89901 143533
3/3/2023 10:24:16 AM 3/3/2023 10:24:16 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Query resolved. 13 92733 143532
3/3/2023 10:23:22 AM 3/3/2023 10:23:22 AM chat QRC Response 2023/03/03 Query has been allocated to Rates Department to process change of ownership.Updates will follow within 30 days to 90 days. 230 80310 143531
3/3/2023 10:22:01 AM 3/13/2023 12:53:53 PM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Query resolved. 13 80315 143530
3/3/2023 10:21:17 AM 3/3/2023 10:21:17 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Query resolved. 13 81015 143529
148802 3/3/2023 10:20:56 AM 3/3/2023 10:20:56 AM sms BCMM Mini-statement: Acc # 10421824 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 14257.97 Last Pay Date: 1970-Jan-01 Last Pay Amt: 84799.5 Curr: Prev: 4003.62 30Days: 60Days: 90Days: Thank you, stay safe. sent 97327
3/3/2023 10:20:13 AM 3/3/2023 10:20:13 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Query resolved. 13 81035 143528
3/3/2023 10:18:08 AM 3/3/2023 10:18:08 AM chat QRC-Response 2023/03/03,based on assessment account has been closed and all services has been transferred to the new owner account and refund will follow in due course.Query closed 230 82598 143527
3/3/2023 10:15:30 AM 3/13/2023 10:17:25 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Query resolved. 13 79950 143525
Query Assignment 3/3/2023 10:15:29 AM 3/3/2023 10:15:30 AM notification Query #13900 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 13900 143526
3/3/2023 10:14:14 AM 3/3/2023 10:14:14 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Consumer to go to municipal offices for any further enquiries. Query resolved. 13 80786 143524
3/3/2023 10:12:36 AM 3/3/2023 10:12:37 AM chat QRC- Response ,2023/03/03,Query closed ,based on assessment services are not active on seller and refund had been issued 2023/02/16 . 230 92805 143523
3/3/2023 10:12:04 AM 3/3/2023 10:12:04 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Query resolved. 13 91685 143522
Query Assignment 3/3/2023 10:11:16 AM 3/3/2023 10:11:17 AM notification Query #77194 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 77194 143521
3/3/2023 10:11:06 AM 3/3/2023 10:11:07 AM chat QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Query resolved. 13 77194 143520
Query Assignment 3/3/2023 10:10:10 AM 3/3/2023 10:10:11 AM notification Query #21911 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 21911 143519
Query Assignment 3/3/2023 10:07:05 AM 3/3/2023 10:07:06 AM notification Query #74543 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 74543 143518
3/3/2023 10:06:31 AM 3/3/2023 10:06:32 AM chat QRC Response,2023/03/03, Query closed ,all services has been finalized in February 2023 and account closed.Services has been transferred . 230 77497 143517