|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:40:54 AM
|
3/4/2023 10:40:54 AM
|
chat
|
QRC Response:
referred to billing for further investigation and adjustments due.
|
|
|
|
|
|
|
|
|
|
|
|
17
|
|
|
72020
|
143603
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:40:46 AM
|
3/4/2023 10:40:46 AM
|
notification
|
Query #72020 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
72020
|
143605
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:40:46 AM
|
3/4/2023 10:40:46 AM
|
notification
|
Query #72020 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
72020
|
143604
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:39:23 AM
|
3/4/2023 10:39:23 AM
|
notification
|
Query #40083 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
40083
|
143602
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:25:03 AM
|
3/4/2023 10:25:03 AM
|
notification
|
Query #50567 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
50567
|
143601
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:22:48 AM
|
3/4/2023 10:22:48 AM
|
chat
|
May the consumer please provide us with the proper physical address of the property for additional information on the investigation.
|
|
|
|
|
|
|
|
|
|
|
|
17
|
|
|
62764
|
143599
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:22:44 AM
|
3/4/2023 10:22:44 AM
|
notification
|
Query #62764 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
62764
|
143600
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:18:10 AM
|
3/4/2023 10:18:10 AM
|
notification
|
Query #18765 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
18765
|
143598
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:10:49 AM
|
3/4/2023 10:10:49 AM
|
notification
|
Query #50860 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
50860
|
143597
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:08:53 AM
|
3/4/2023 10:08:54 AM
|
notification
|
Query #47916 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
47916
|
143596
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:08:35 AM
|
3/4/2023 10:08:35 AM
|
chat
|
Account finalised all charges transferred to new owner.
|
|
|
|
|
|
|
|
|
|
|
|
17
|
|
|
47916
|
128515
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 10:07:12 AM
|
3/4/2023 10:07:12 AM
|
notification
|
Query #46739 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
46739
|
143595
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 9:59:41 AM
|
3/4/2023 9:59:41 AM
|
notification
|
Query #23850 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
23850
|
143594
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 9:54:42 AM
|
3/4/2023 9:54:42 AM
|
notification
|
Query #42218 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
42218
|
143593
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 9:44:02 AM
|
3/4/2023 9:44:02 AM
|
chat
|
QRC Response:
All services transferred...sent to billing and rates for balances
|
|
|
|
|
|
|
|
|
|
|
|
17
|
|
|
34061
|
143591
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 9:43:57 AM
|
3/4/2023 9:43:57 AM
|
notification
|
Query #34061 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
34061
|
143592
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 9:37:22 AM
|
3/4/2023 9:37:22 AM
|
notification
|
Query #49718 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
49718
|
143590
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 9:35:38 AM
|
3/4/2023 9:35:39 AM
|
notification
|
Query #38971 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
38971
|
143589
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 9:35:19 AM
|
3/4/2023 9:35:19 AM
|
chat
|
QRC Response:
All Services transfered query closed.
|
|
|
|
|
|
|
|
|
|
|
|
17
|
|
|
38971
|
125072
|
|
|
|
|
Query Assignment
|
|
|
|
|
|
|
|
|
|
|
|
3/4/2023 9:34:26 AM
|
3/4/2023 9:34:26 AM
|
notification
|
Query #33857 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
33857
|
143588
|
|