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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
3/10/2023 8:35:32 AM 3/10/2023 8:35:33 AM chat QRC-Response 2023/03/10 The duplication of meter have been identified on the system per consumer's query ,Query has been forwarded to billing department to verify which meter is supposed to be serving the property. Query closed 230 79610 143882
161733 3/10/2023 8:33:33 AM 3/10/2023 8:33:33 AM sms BCMM Mini-statement: Acc # 10440570 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 2000 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 97856
Query Assignment 3/10/2023 8:28:24 AM 3/10/2023 8:28:24 AM notification Query #97855 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97855 143883
166115 3/10/2023 8:28:23 AM 3/10/2023 8:28:23 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97855.Thank you, stay safe. sent 97855
36458 3/10/2023 8:27:25 AM 3/10/2023 8:27:25 AM sms BCMM Mini-statement: Acc # 20126557 Date: 2023-Feb-28 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 7700 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 97854
3/10/2023 8:18:38 AM 3/10/2023 8:18:39 AM chat QRC RESPONSE: Good Day. Apologies for the delay in response, however the account was finalized and the refund was processed in Oct 2022. Query Closed. Thank you 3 81935 143881
Query Assignment 3/10/2023 8:15:53 AM 3/10/2023 8:15:53 AM notification Query #97853 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97853 143880
166112 3/10/2023 8:15:52 AM 3/10/2023 8:15:52 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97853.Thank you, stay safe. sent 97853
Query Assignment 3/10/2023 8:13:34 AM 3/10/2023 8:13:34 AM notification Query #73639 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 73639 143879
Query Assignment 3/10/2023 8:09:13 AM 3/10/2023 8:09:13 AM notification Query #97852 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97852 143878
Query Assignment 3/10/2023 8:09:01 AM 3/10/2023 8:09:01 AM notification Query #97851 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97851 143877
166110 3/10/2023 8:09:00 AM 3/10/2023 8:09:00 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97851.Thank you, stay safe. sent 97851
Query #97850 - "High Water count " has 1 new Attachment 3/10/2023 8:07:33 AM 3/10/2023 8:07:33 AM notification USER:undefined:: Attached a file to the query assigned to you. 97850 143876
Query Assignment 3/10/2023 8:07:28 AM 3/10/2023 8:07:29 AM notification Query #97850 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97850 143875
139685 3/10/2023 8:07:28 AM 3/10/2023 8:07:28 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97850.Thank you, stay safe. sent 97850
Query Assignment 3/10/2023 8:06:03 AM 3/10/2023 8:06:03 AM notification Query #34759 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 34759 143874
Query Assignment 3/10/2023 8:03:41 AM 3/10/2023 8:03:41 AM notification Query #97849 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97849 143873
166107 3/10/2023 8:03:40 AM 3/10/2023 8:03:41 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97849.Thank you, stay safe. sent 97849
52915 3/10/2023 7:49:59 AM 3/10/2023 7:49:59 AM sms BCMM Mini-statement: Acc # 10362569 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 13548.45 Last Pay Date: 1970-Jan-01 Last Pay Amt: 2500 Curr: Prev: 2656.03 30Days: 60Days: 90Days: Thank you, stay safe. sent 97847
Query Assignment 3/10/2023 7:46:43 AM 3/10/2023 7:46:43 AM notification Query #59743 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 59743 143872