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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
3/12/2023 7:08:45 AM 3/25/2023 10:28:29 AM chat QRC RESPONSE: ACCOUNT HAS BEEN TERMINATED 15 39299 125206
3/12/2023 7:07:44 AM 3/12/2023 7:07:45 AM chat Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 84628 143945
Query Assignment 3/12/2023 7:06:21 AM 3/12/2023 7:06:21 AM notification Query #36949 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 36949 143944
3/12/2023 7:06:06 AM 3/12/2023 7:06:06 AM chat QRC RESPONSE: ACCOUNT TERMINATED. 15 36949 124293
Query Assignment 3/12/2023 7:05:30 AM 3/12/2023 7:05:30 AM notification Query #37462 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 37462 143943
3/12/2023 7:03:58 AM 3/12/2023 7:03:58 AM chat QRC RESPONSE: Query Closed The acc: 10291491 was terminated and finalized in Feb 2023. A request has been sent on 12.03.2023 to recall the handed over debt and to reverse remaining charges. Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund at the end of March 2023 once the above final adjustments are processed: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 79597 143942
Query Assignment 3/12/2023 7:03:41 AM 3/12/2023 7:03:41 AM notification Query #44273 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 44273 143941
Query Assignment 3/12/2023 7:01:22 AM 3/12/2023 7:01:22 AM notification Query #42755 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 42755 143940
3/12/2023 7:01:12 AM 3/12/2023 7:01:12 AM chat QRC RESPONSE: ACCOUNT TERMINATED. 15 42755 126561
Query Assignment 3/12/2023 6:59:37 AM 3/12/2023 6:59:37 AM notification Query #35558 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 35558 143939
Query Assignment 3/12/2023 6:56:37 AM 3/12/2023 6:56:37 AM notification Query #6691 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 6691 143938
3/12/2023 6:55:14 AM 3/12/2023 6:55:14 AM chat QRC RESPONSE: Query Closed Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 81748 143937
Query Assignment 3/12/2023 6:49:04 AM 3/12/2023 6:49:04 AM notification Query #70495 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 70495 143936
Query Assignment 3/12/2023 6:45:09 AM 3/12/2023 6:45:09 AM notification Query #39278 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 39278 143935
3/12/2023 6:41:10 AM 3/12/2023 6:41:10 AM chat QRC RESPONSE: Query Closed Acc: 10291237 was terminated and finalized in Feb 2023. Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into your bank account 2. Bank confirmation letter or I month stamped bank statement 3 91683 143934
3/12/2023 6:36:20 AM 3/12/2023 6:36:20 AM chat QRC RESPONSE: Duplicate Query Closed. Resolved under active ref #91692 3 95964 143933
3/12/2023 6:35:04 AM 3/12/2023 6:35:04 AM chat QRC RESPONSE: Query Closed Good Day Valued Customer The account: 10291217 was terminated and finalized in Nov 2022. There is a credit of -R3259.25 due. Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into your bank account 2. Bank confirmation letter or I month stamped bank statement 3 91692 143932
Query Assignment 3/11/2023 10:18:42 AM 3/11/2023 10:18:42 AM notification Query #69472 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 69472 143931
Query Assignment 3/11/2023 10:10:04 AM 3/11/2023 10:10:05 AM notification Query #73439 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 73439 143930
Query Assignment 3/11/2023 9:21:03 AM 3/11/2023 9:21:03 AM notification Query #68738 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 68738 143929