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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
3/12/2023 7:28:07 AM 3/12/2023 7:28:07 AM chat transfer of ownership are only done by the section when there is a new owner registered, currently there is no new owner and the indigent subsidy account holder is active 11 20740 143963
Query Assignment 3/12/2023 7:28:06 AM 3/12/2023 7:28:06 AM notification Query #20740 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 20740 143964
3/12/2023 7:26:58 AM 3/12/2023 7:26:59 AM chat QRC RESPONSE: ACCOUNT TERMINATED. 15 40416 143961
Query Assignment 3/12/2023 7:26:57 AM 3/12/2023 7:26:58 AM notification Query #40416 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 40416 143962
3/12/2023 7:25:44 AM 3/12/2023 7:25:44 AM chat QRC RESPONSE: Query Closed Account was terminated and refund issued in Feb 2023 Remaining credit of -R300 relates to a payment made in Aug 2022. Consumer may forward proof of receipt to AndileMte@buffalocity.gov.za to request a refund or payment transfer. 3 81734 143960
Query Assignment 3/12/2023 7:24:05 AM 3/12/2023 7:24:05 AM notification Query #35607 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 35607 143959
Query Assignment 3/12/2023 7:23:59 AM 3/12/2023 7:23:59 AM notification Query #35137 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 35137 143958
3/12/2023 7:23:45 AM 3/12/2023 7:23:45 AM chat QRC RESPONSE: ACCOUNT TERMINATED. 15 35137 123542
3/12/2023 7:21:30 AM 3/12/2023 7:21:31 AM chat QRC RESPONSE: ACCOUNT HAS BEEN TERMINATED. 15 40343 143956
Query Assignment 3/12/2023 7:21:29 AM 3/12/2023 7:21:29 AM notification Query #40343 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 40343 143957
3/12/2023 7:18:14 AM 3/25/2023 10:31:23 AM chat QRC RESPONSE: ACCOUNT TERMINATED. 15 39113 142132
Query Assignment 3/12/2023 7:15:52 AM 3/12/2023 7:15:52 AM notification Query #68216 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 68216 143954
3/12/2023 7:15:14 AM 3/12/2023 7:15:15 AM chat QRC RESPONSE: Query Closed Change of ownership has been submitted to the rates department on 12.03.2023 for finalization. Kindly review your March 2023 statement for the amendment. Should a credit reflect, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 91662 143953
3/12/2023 7:15:12 AM 3/25/2023 10:30:35 AM chat QRC RESPONSE: ACCOUNT TERMINATED. 15 28875 143951
Query Assignment 3/12/2023 7:15:11 AM 3/12/2023 7:15:11 AM notification Query #28875 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 28875 143952
3/12/2023 7:12:49 AM 3/12/2023 7:12:49 AM chat journal done 4 31728 143949
Query Assignment 3/12/2023 7:12:48 AM 3/12/2023 7:12:48 AM notification Query #31728 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 31728 143950
Query Assignment 3/12/2023 7:12:27 AM 3/12/2023 7:12:28 AM notification Query #18832 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 18832 143948
Query Assignment 3/12/2023 7:09:39 AM 3/12/2023 7:09:39 AM notification Query #39299 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 39299 143947
Query Assignment 3/12/2023 7:09:34 AM 3/12/2023 7:09:34 AM notification Query #36313 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 36313 143946