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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
103661 3/22/2023 7:21:28 AM 3/22/2023 7:21:28 AM sms BCMM Mini-statement: Acc # 10379825 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 24924.72 Last Pay Date: 1970-Jan-01 Last Pay Amt: 5029.69 Curr: Prev: 4540.28 30Days: 60Days: 90Days: Thank you, stay safe. sent 98794
103661 3/22/2023 7:20:05 AM 3/22/2023 7:20:05 AM sms BCMM Mini-statement: Acc # 10372848 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 10269.23 Last Pay Date: 1970-Jan-01 Last Pay Amt: 800 Curr: Prev: 3209.49 30Days: 60Days: 90Days: Thank you, stay safe. sent 98791
3/22/2023 7:20:00 AM 3/22/2023 7:20:00 AM chat reading 271 taken on the 21/03/2023 201 40079 125569
Query Assignment 3/22/2023 7:19:20 AM 3/22/2023 7:19:21 AM notification Query #98789 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98789 144496
90219 3/22/2023 7:19:19 AM 3/22/2023 7:19:19 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98789.Thank you, stay safe. sent 98789
3/22/2023 7:15:26 AM 3/22/2023 7:20:00 AM chat CONSUMER IS BEEN TAKEN READINGS FROM THE CORRECT METER AND SENT IT TO BILLING QUERY IS STILL NOT RESOLVE YET CONSUMER IS BEING BILLED IN A WRONG METER 201 40079 125569
Query #30402 - "Meter reading" has 1 new Attachment 3/22/2023 7:12:07 AM 3/22/2023 7:12:07 AM notification USER:undefined:: Attached a file to the query assigned to you. 30402 144495
Query Assignment 3/22/2023 7:12:06 AM 3/22/2023 7:12:06 AM notification Query #30402 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 30402 144494
3/22/2023 7:11:04 AM 3/22/2023 7:11:04 AM chat Morning Its more tahn a year and we are still being charged interim reaadings of massive amounts for a very small house in a complex. Please cna the correct reading be charged on this account. I attached the NEW meter reading per photo taken last week. 563 30402 121801
3/22/2023 7:07:16 AM 3/22/2023 7:07:16 AM chat MOrning We have had no feedback afetr logging this querry 1 year ago. Please assist with feedback. 563 30455 121819
159348 3/22/2023 7:06:17 AM 3/22/2023 7:06:17 AM sms BCMM Mini-statement: Acc # 10263819 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 4771.57 Last Pay Date: 1970-Jan-01 Last Pay Amt: 24 Curr: Prev: 2981.18 30Days: 60Days: 90Days: Thank you, stay safe. sent 98787
3/22/2023 7:05:11 AM 3/22/2023 7:05:11 AM chat Morning We are still being charged for the incorrect meter, when will this be corrected. Its more than a year since we reported this. 563 31211 122052
154161 3/22/2023 7:02:22 AM 3/22/2023 7:02:22 AM sms BCMM Mini-statement: Acc # 10440765 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 4013.35 Last Pay Date: 1970-Jan-01 Last Pay Amt: 80 Curr: Prev: 3969.56 30Days: 60Days: 90Days: Thank you, stay safe. sent 98786
Query Assignment 3/22/2023 7:01:06 AM 3/22/2023 7:01:06 AM notification Query #98785 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98785 144493
167560 3/22/2023 7:01:06 AM 3/22/2023 7:01:06 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98785.Thank you, stay safe. sent 98785
3/22/2023 6:53:37 AM 3/22/2023 6:53:37 AM chat HIGH WATER CONSUMPTION AFTER SMART METER INSTALLED. 201 34957 123468
Query #98783 - "REF29380 - WATER LEAD" has 1 new Attachment 3/22/2023 6:47:34 AM 3/22/2023 6:47:34 AM notification USER:undefined:: Attached a file to the query assigned to you. 98783 144492
Query Assignment 3/22/2023 6:47:32 AM 3/22/2023 6:47:32 AM notification Query #98783 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98783 144491
167553 3/22/2023 6:47:32 AM 3/22/2023 6:47:32 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98783.Thank you, stay safe. sent 98783
Query Assignment 3/22/2023 6:43:39 AM 3/22/2023 6:43:39 AM notification Query #80108 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 80108 144490