Not Set True False
Query Assignment
3/25/2023 9:11:07 AM
3/25/2023 9:11:07 AM
notification
Query #35471 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
35471
144634
Not Set True False
3/25/2023 9:10:55 AM
3/25/2023 9:10:55 AM
chat
qrc response
account in order no credit due on account, query resolved
11
Not Set True False
35471
124505
Not Set True False
3/25/2023 9:06:16 AM
3/25/2023 9:06:16 AM
chat
query resolved
11
Not Set True False
41660
126086
Not Set True False
3/25/2023 9:05:30 AM
3/25/2023 9:05:30 AM
chat
query resolved
11
Not Set True False
59775
144633
Not Set True False
3/25/2023 8:58:51 AM
3/25/2023 8:58:51 AM
chat
duplicate queries for one account query referred to rates for further assistance will close this as there era more than five references for one account
11
Not Set True False
74112
144631
Not Set True False
Query Assignment
3/25/2023 8:58:50 AM
3/25/2023 8:58:50 AM
notification
Query #74112 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
74112
144632
Not Set True False
3/25/2023 8:47:33 AM
3/25/2023 8:47:33 AM
chat
qrc response
new owner to open an account, no details of new owner
11
Not Set True False
22527
144629
Not Set True False
Query Assignment
3/25/2023 8:47:32 AM
3/25/2023 8:47:32 AM
notification
Query #22527 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
22527
144630
Not Set True False
5262
3/25/2023 8:40:40 AM
3/25/2023 8:40:40 AM
sms
BCMM Mini-statement:
Acc # 10176659
Date: 2023-Mar-25
Due Date: 1970-Jan-01
Due Amt: 2103.6
Last Pay Date: 1970-Jan-01
Last Pay Amt: 2500
Curr:
Prev: 2103.6
30Days:
60Days:
90Days:
Thank you, stay safe.
sent
Not Set True False
99104
Not Set True False
Query Assignment
3/25/2023 8:20:03 AM
3/25/2023 8:20:04 AM
notification
Query #49016 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
49016
144628
Not Set True False
Query Assignment
3/25/2023 7:58:04 AM
3/25/2023 7:58:04 AM
notification
Query #48645 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
48645
144627
Not Set True False
3/25/2023 7:51:24 AM
4/17/2023 10:05:57 AM
chat
QRC RESPONSE 2023.03.25
Send to billing to transfer rates,water,basic electricity
4
Not Set True False
44461
127192
Not Set True False
3/25/2023 7:36:54 AM
3/25/2023 7:36:55 AM
chat
qrc response
referred to rates department on 25/03/2023 for assistance
11
Not Set True False
74103
144624
Not Set True False
Query Assignment
3/25/2023 7:36:54 AM
3/25/2023 7:36:54 AM
notification
Query #74103 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
74103
144625
Not Set True False
Query Assignment
3/25/2023 7:30:57 AM
3/25/2023 7:30:57 AM
notification
Query #44825 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
44825
144623
Not Set True False
3/25/2023 7:28:09 AM
3/25/2023 7:28:09 AM
chat
duplicate queries logged for same account, close ad all related queries to be logged under ref #74103
11
Not Set True False
59279
144621
Not Set True False
Query Assignment
3/25/2023 7:28:07 AM
3/25/2023 7:28:07 AM
notification
Query #59279 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
59279
144622
Not Set True False
Query Assignment
3/25/2023 7:23:32 AM
3/25/2023 7:23:32 AM
notification
Query #32928 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
32928
144620
Not Set True False
3/25/2023 7:23:21 AM
3/25/2023 7:23:21 AM
chat
qrc response
no details of new owner, debtor is still the owner
11
Not Set True False
32928
122623
Not Set True False
Query #99090 - "LEAK REPAIRED AND METER CHANGED" has 1 new Attachment
3/25/2023 6:07:02 AM
3/25/2023 6:07:02 AM
notification
USER:undefined:: Attached a file to the query assigned to you.
Not Set True False
99090
144619