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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
3/25/2023 10:39:33 AM 3/25/2023 10:39:34 AM chat QRC RESPONSE: Billing termination 15 60048 144679
Query Assignment 3/25/2023 10:39:18 AM 3/25/2023 10:39:18 AM notification Query #20618 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 20618 144678
3/25/2023 10:39:11 AM 3/25/2023 10:39:12 AM chat QRC RESPONSE: Reversal of charges raised after registration date 20190121 request has been sent to billing department. 8 20618 119265
94828 3/25/2023 10:38:30 AM 3/25/2023 10:38:31 AM sms BCMM Mini-statement: Acc # 10036504 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 5180 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 99116
Query Assignment 3/25/2023 10:36:02 AM 3/25/2023 10:36:03 AM notification Query #44949 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 44949 144677
3/25/2023 10:35:57 AM 3/25/2023 10:35:57 AM chat QRC RESPONSE: Billing termination. 15 44949 127420
Query Assignment 3/25/2023 10:34:36 AM 3/25/2023 10:34:37 AM notification Query #46298 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 46298 144676
3/25/2023 10:34:30 AM 3/25/2023 10:34:31 AM chat QRC RESPONSE: Adjustment due for 2022-04-08 period. 15 46298 127953
3/25/2023 10:33:11 AM 3/25/2023 10:33:11 AM chat QRC RESPONSE: No new ownership on the account. 15 58212 144675
3/25/2023 10:31:22 AM 3/25/2023 10:31:23 AM chat QRC RESPONSE: Account termination request sent to Billing department. 15 39113 142132
3/25/2023 10:31:01 AM 3/25/2023 10:31:01 AM chat QRC RESPONSE: Transfer of service request sent to billing department as per registration date. 8 74873 144626
3/25/2023 10:30:35 AM 3/25/2023 10:30:35 AM chat QRC RESPONSE: ADJUSTMENT DUE FOR 2019-10-31 15 28875 143951
3/25/2023 10:28:29 AM 3/25/2023 10:28:29 AM chat QRC RESPONSE: BILLING TERMINATION 15 39299 125206
3/25/2023 10:23:25 AM 3/25/2023 10:23:25 AM chat QRC RESPONSE: Transfer of meter and charges for reversal as per registration date 20211130 sent to billing department. 8 39110 144673
Query Assignment 3/25/2023 10:23:24 AM 3/25/2023 10:23:24 AM notification Query #39110 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 39110 144674
Query Assignment 3/25/2023 10:19:35 AM 3/25/2023 10:19:35 AM notification Query #44766 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 44766 144672
3/25/2023 10:19:20 AM 3/25/2023 10:19:21 AM chat QRC RESPONSE: Charges reversal a per registration date request sent to billing department. 8 44766 129163
3/25/2023 10:18:57 AM 3/25/2023 10:18:57 AM chat QRC RESPONSE: No new owner account. 15 75410 144670
Query Assignment 3/25/2023 10:18:56 AM 3/25/2023 10:18:56 AM notification Query #75410 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 75410 144671
3/25/2023 10:17:11 AM 3/25/2023 10:17:11 AM chat QRC RESPONSE: There is no new owner registration on deeds search, kindly consult with transferring attorneys to provide BCM (at any satellite office) with the transfer letter and the application for new owners account in order for services to transferred. 15 74246 144669