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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
4/3/2023 9:32:46 AM 4/3/2023 9:32:46 AM chat Six months policy done. For the period 202009-202209 Water has been back charged according to six months policy ,implementation. 2019/2020 Back charged period does not qualify for six months policy amendment as consumption average 25kl had attracted stage 3 punitive tariffs, due to water restrictions implemented between 2020/2022 drought period. Journal Number: [236237] submitted for review and authorization. 230 80630 145058
Query #100069 - "additional water bill" has 1 new Attachment 4/3/2023 9:14:31 AM 4/3/2023 9:14:31 AM notification USER:undefined:: Attached a file to the query assigned to you. 100069 145057
Query Assignment 4/3/2023 9:14:29 AM 4/3/2023 9:14:29 AM notification Query #100069 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 100069 145056
169426 4/3/2023 9:14:28 AM 4/3/2023 9:14:28 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 100069.Thank you, stay safe. sent 100069
4/3/2023 9:11:14 AM 4/3/2023 9:11:14 AM chat SUBMITTED AFFIDAVIT FOR A FIXED LEAK 201 54193 133108
Query #54193 - "water" has 1 new Attachment 4/3/2023 9:10:46 AM 4/3/2023 9:10:46 AM notification USER:nonkosim:: Attached a file to the query assigned to you. 54193 145055
Query Assignment 4/3/2023 9:10:44 AM 4/3/2023 9:10:45 AM notification Query #54193 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 54193 145054
45660 4/3/2023 9:10:13 AM 4/3/2023 9:10:14 AM sms BCMM Mini-statement: Acc # 10172586 Date: 2023-Mar-26 Due Date: 1970-Jan-01 Due Amt: 2069.56 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1750 Curr: Prev: 2069.56 30Days: 60Days: 90Days: Thank you, stay safe. sent 100067
Query #100066 - "Incorrect water meter number 202032427" has 1 new Attachment 4/3/2023 8:51:42 AM 4/3/2023 8:51:42 AM notification USER:undefined:: Attached a file to the query assigned to you. 100066 145053
Query Assignment 4/3/2023 8:51:40 AM 4/3/2023 8:51:40 AM notification Query #100066 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 100066 145052
169418 4/3/2023 8:51:40 AM 4/3/2023 8:51:40 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 100066.Thank you, stay safe. sent 100066
4/3/2023 8:42:49 AM 4/3/2023 8:42:49 AM chat PLEASE REMOVE REFUSE CHARGE PROPRTY IS A VACANT LAND. 201 6008 145050
Query Assignment 4/3/2023 8:42:48 AM 4/3/2023 8:42:48 AM notification Query #6008 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 6008 145051
169419 4/3/2023 8:31:25 AM 4/3/2023 8:31:25 AM sms BCMM Mini-statement: Acc # 10348460 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 11282.93 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1947.18 Curr: Prev: 1837.74 30Days: 60Days: 90Days: Thank you, stay safe. sent 100060
Query Assignment 4/3/2023 8:23:01 AM 4/3/2023 8:23:01 AM notification Query #100059 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 100059 145049
169414 4/3/2023 8:23:00 AM 4/3/2023 8:23:00 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 100059.Thank you, stay safe. sent 100059
169410 4/3/2023 8:15:08 AM 4/3/2023 8:15:08 AM sms BCMM Mini-statement: Acc # 10443105 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 1326 Last Pay Date: 1970-Jan-01 Last Pay Amt: 0 Curr: Prev: 418 30Days: 60Days: 90Days: Thank you, stay safe. sent 100056
128679 4/3/2023 8:07:19 AM 4/3/2023 8:07:19 AM sms BCMM Mini-statement: Acc # 10043328 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 1370.88 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1306.4 Curr: Prev: 1370.88 30Days: 60Days: 90Days: Thank you, stay safe. sent 100054
4/3/2023 7:59:40 AM 4/3/2023 7:59:40 AM chat QRC Response- Request sent to Billing on 03.04.2023 to remove the old meter Check reading requested to verify the Feb 2023 reading before proceeding with any adjustment. Consumer to advise if any leaks were repaired since 2021 to date. Progress will be updated within 30-90 days 13 99700 145048
165460 4/3/2023 7:46:25 AM 4/3/2023 7:46:25 AM sms BCMM Mini-statement: Acc # 10415781 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 5206.64 Last Pay Date: 1970-Jan-01 Last Pay Amt: 5400 Curr: Prev: 5206.64 30Days: 60Days: 90Days: Thank you, stay safe. sent 100049