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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
61991 4/11/2023 8:55:47 AM 4/11/2023 8:55:47 AM sms BCMM Mini-statement: Acc # 10052396 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 1489.04 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1490 Curr: Prev: 1489.04 30Days: 60Days: 90Days: Thank you, stay safe. sent 100486
61991 4/11/2023 8:54:14 AM 4/11/2023 8:54:14 AM sms BCMM Mini-statement: Acc # 10045166 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 1713.14 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1379 Curr: Prev: 1713.14 30Days: 60Days: 90Days: Thank you, stay safe. sent 100483
4/11/2023 8:53:02 AM 5/10/2023 8:50:22 AM chat QRC RESPONSE 2023.04.11 # send for confirmation of water smart meter number and date installed with readings to water works. # send to macrocomm for commission sheet # send consumer for water meter picture with device. 4 13059 145194
Query Assignment 4/11/2023 8:53:01 AM 4/11/2023 8:53:01 AM notification Query #13059 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 13059 145195
4/11/2023 8:51:31 AM 4/11/2023 8:51:31 AM chat SIX MONTHS POLICY ADJUSTMENT DONE Journal Number: [239010] 15 100481 145193
Query Assignment 4/11/2023 8:51:18 AM 4/11/2023 8:51:18 AM notification Query #100481 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 100481 145192
4/11/2023 8:44:40 AM 4/11/2023 8:44:40 AM chat SIX MONTHS POLICY ADJUSTMENT DONE Journal Number: [211824] 15 100480 145191
Query Assignment 4/11/2023 8:44:26 AM 4/11/2023 8:44:26 AM notification Query #100480 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 100480 145190
170071 4/11/2023 8:44:25 AM 4/11/2023 8:44:25 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 100480.Thank you, stay safe. sent 100480
150475 4/11/2023 8:33:10 AM 4/11/2023 8:33:10 AM sms BCMM Mini-statement: Acc # 10213178 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 522.07 Last Pay Date: 1970-Jan-01 Last Pay Amt: 60 Curr: Prev: 522.07 30Days: 60Days: 90Days: Thank you, stay safe. sent 100478
165730 4/11/2023 8:28:18 AM 4/11/2023 8:28:18 AM sms BCMM Mini-statement: Acc # 20071121 Date: 2023-Mar-31 Due Date: 1970-Jan-01 Due Amt: 24843.74 Last Pay Date: 1970-Jan-01 Last Pay Amt: 24238.95 Curr: Prev: 24843.74 30Days: 60Days: 90Days: Thank you, stay safe. sent 100473
4/11/2023 8:28:14 AM 4/11/2023 8:28:15 AM chat May you kindly check for a 6month policy 30 97687 145189
Query Assignment 4/11/2023 8:25:37 AM 4/11/2023 8:25:37 AM notification Query #100472 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 100472 145188
170064 4/11/2023 8:25:36 AM 4/11/2023 8:25:36 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 100472.Thank you, stay safe. sent 100472
170066 4/11/2023 8:24:57 AM 4/11/2023 8:24:57 AM sms BCMM Mini-statement: Acc # 10285566 Date: 2023-Mar-26 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1000 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 100470
4/11/2023 8:15:36 AM 4/11/2023 8:15:37 AM chat can you please check this acc as the consumer wants to pay but she claims that she can not pay for water in a vacant plot also there is a reconnection fee charged on the acc please assist on what to do 780 70180 145186
Query Assignment 4/11/2023 8:15:35 AM 4/11/2023 8:15:36 AM notification Query #70180 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 70180 145187
4/11/2023 7:23:45 AM 4/11/2023 7:23:45 AM chat QRC RESPONSE: Interest charges raised on account has been reversed. Query is with rates department concerning the rates charges and the rebate. 8 71089 145184
Query Assignment 4/11/2023 7:23:44 AM 4/11/2023 7:23:44 AM notification Query #71089 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 71089 145185
Query Assignment 4/11/2023 7:21:08 AM 4/11/2023 7:21:08 AM notification Query #21902 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 21902 145183