QRC-Response 2023/03/10
The Refuse back charged Erroneously Amount of R 3 648.00 on 2020/2021 (Inclusive of Vat)has been CR back to consumer's account as registration date was September 2021.
and the Refuse back charged Erroneously Amount of R 3 630.00 for period 2021/2022 (Inclusive of Vat)has been credited to consumer's account ,based on the fact that the refused was already billed from the date of registration period ,this has resulted in a duplicate billed amount in consumer's account.Refer to RF 202111-BS70719398
Journal Number: [015143] has been submitted for review.