Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1154872 | 47401 | 5/18/2023 7:23:39 AM | 5/18/2023 7:23:40 AM | IVR call: balance | Received call for balance for account 10028264 undefined | 7 | 2 | 13691 | 78 | ||||||||||||||||||||||||||||||||
| 1154869 | 47400 | 5/18/2023 7:22:40 AM | 5/18/2023 7:22:41 AM | IVR call:? | Received call for ? for account 10301121 | 33193 | |||||||||||||||||||||||||||||||||||
| 1154857 | 47399 | 5/18/2023 7:11:58 AM | 5/18/2023 7:11:59 AM | IVR call: balance | Received call for balance for account 10360031 undefined | 7 | 2 | 21774 | 78 | ||||||||||||||||||||||||||||||||
| 1154826 | 47398 | 5/18/2023 7:00:03 AM | 5/18/2023 7:00:20 AM | IVR call: statement | Received call for statement for account 10440284 sent message: 42160 | 8 | 2 | 33192 | 79 | ||||||||||||||||||||||||||||||||
| 1154802 | 47397 | 5/18/2023 6:52:14 AM | 5/18/2023 6:52:15 AM | IVR call: balance | Received call for balance for account 10418637 undefined | 7 | 2 | 10355 | 78 | ||||||||||||||||||||||||||||||||
| 1154778 | 47396 | 5/18/2023 6:44:27 AM | 5/18/2023 6:44:29 AM | IVR call: balance | Received call for balance for account 10186437 undefined | 7 | 2 | 9220 | 78 | ||||||||||||||||||||||||||||||||
| 1154768 | 47395 | 5/18/2023 6:37:00 AM | 5/18/2023 6:37:01 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 47394 | 5/18/2023 6:16:01 AM | 5/18/2023 6:16:04 AM | WATER | INCORRECT READINGS | 6 | 3 | 33191 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 1154711 | 47393 | 5/18/2023 5:43:10 AM | 5/18/2023 5:43:11 AM | IVR call: balance | Received call for balance for account 10044594 undefined | 7 | 2 | 19781 | 78 | ||||||||||||||||||||||||||||||||
| 1154687 | 47392 | 5/18/2023 4:48:16 AM | 5/18/2023 4:48:17 AM | IVR call: balance | Received call for balance for account 10435194 undefined | 7 | 2 | 20430 | 78 | ||||||||||||||||||||||||||||||||
| 1154661 | 47391 | 5/18/2023 3:59:56 AM | 5/18/2023 4:00:11 AM | IVR call: statement | Received call for statement for account 10278228 sent message: 42154 | 8 | 2 | 30369 | 79 | ||||||||||||||||||||||||||||||||
| 1154657 | 47390 | 5/17/2023 7:55:46 PM | 5/17/2023 7:55:48 PM | IVR call: balance | Received call for balance for account 10268569 undefined | 7 | 2 | 33190 | 78 | ||||||||||||||||||||||||||||||||
| 1154656 | 47389 | 5/17/2023 7:54:15 PM | 5/17/2023 7:54:16 PM | IVR call: balance | Received call for balance for account 10268569 undefined | 7 | 2 | 33190 | 78 | ||||||||||||||||||||||||||||||||
| 1154655 | 47388 | 5/17/2023 7:53:59 PM | 5/17/2023 7:54:23 PM | IVR call: statement | Received call for statement for account 10019095 sent message: 42153 | 8 | 2 | 1686 | 79 | ||||||||||||||||||||||||||||||||
| 1154654 | 47387 | 5/17/2023 7:52:15 PM | 5/17/2023 7:52:52 PM | IVR call: statement | Received call for statement for account 10268569 sent message: 42152 | 8 | 2 | 33190 | 79 | ||||||||||||||||||||||||||||||||
| 1154647 | 47386 | 5/17/2023 7:08:16 PM | 5/17/2023 7:08:17 PM | IVR call: balance | Received call for balance for account 10034163 undefined | 7 | 2 | 11836 | 78 | ||||||||||||||||||||||||||||||||
| 1154635 | 47385 | 5/17/2023 6:15:03 PM | 5/17/2023 6:15:05 PM | IVR call: balance | Received call for balance for account 10344981 undefined | 7 | 2 | 4161 | 78 | ||||||||||||||||||||||||||||||||
| 1154631 | 47384 | 5/17/2023 5:59:08 PM | 5/17/2023 5:59:10 PM | IVR call: balance | Received call for balance for account 10377428 undefined | 7 | 2 | 27595 | 78 | ||||||||||||||||||||||||||||||||
| 1154628 | 47383 | 5/17/2023 5:56:29 PM | 5/17/2023 5:56:31 PM | IVR call: balance | Received call for balance for account 10295503 undefined | 7 | 2 | 32166 | 78 | ||||||||||||||||||||||||||||||||
| 1154615 | 47382 | 5/17/2023 5:46:47 PM | 5/17/2023 5:46:48 PM | IVR call: balance | Received call for balance for account 10422341 undefined | 7 | 2 | 25159 | 78 |