Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
999624 12/22/2022 10:33:32 AM 12/22/2022 10:33:33 AM IVR call:? Received call for ? for account undefined
999622 12/22/2022 10:32:36 AM 12/22/2022 10:32:37 AM IVR call:? Received call for ? for account undefined
999619 12/22/2022 10:30:51 AM 12/22/2022 10:30:52 AM IVR call:? Received call for ? for account undefined
999618 12/22/2022 10:30:07 AM 12/22/2022 10:30:08 AM IVR call:? Received call for ? for account undefined
999617 12/22/2022 10:29:59 AM 12/22/2022 10:30:00 AM IVR call:? Received call for ? for account undefined
999616 12/22/2022 10:29:39 AM 12/22/2022 10:29:39 AM IVR call:? Received call for ? for account undefined
999615 12/22/2022 10:29:07 AM 12/22/2022 10:29:08 AM IVR call:? Received call for ? for account undefined
999613 12/22/2022 10:28:45 AM 12/22/2022 10:28:46 AM IVR call:? Received call for ? for account undefined
999611 12/22/2022 10:28:19 AM 12/22/2022 10:28:20 AM IVR call:? Received call for ? for account undefined
38464 12/22/2022 10:20:07 AM 12/22/2022 10:20:08 AM water Six months policy applied for 08/2022 period .<div>Date 22/12/2022</div><br/><b>Journal Number</b>: [363827] 24 3 30294 12 15 4 23 1 101 12
999601 12/22/2022 10:19:26 AM 12/22/2022 10:19:26 AM IVR call:? Received call for ? for account undefined
999599 12/22/2022 10:18:55 AM 12/22/2022 10:18:55 AM IVR call:? Received call for ? for account undefined
999598 12/22/2022 10:18:09 AM 12/22/2022 10:18:10 AM IVR call:? Received call for ? for account undefined
999582 12/22/2022 10:06:51 AM 12/22/2022 10:06:52 AM IVR call:? Received call for ? for account undefined
999577 12/22/2022 10:05:12 AM 12/22/2022 10:05:13 AM IVR call:? Received call for ? for account undefined
999576 12/22/2022 10:04:13 AM 12/22/2022 10:04:13 AM IVR call:? Received call for ? for account undefined
999573 12/22/2022 10:00:29 AM 12/22/2022 10:00:30 AM IVR call:? Received call for ? for account undefined
999572 12/22/2022 9:59:49 AM 12/22/2022 9:59:49 AM IVR call:? Received call for ? for account undefined
38463 12/22/2022 9:49:44 AM 1/21/2023 9:13:08 AM Water Query Staff is being billed water twice since August 2022, please assist.<div><br></div><div>QRC :RESPONSE</div><div>&nbsp;</div><div>CALL CONSUMER TO CHECK WHICH METER IS ON SITE, BECAUSE 2 METER ARE CHARGE ON SOLAR .SHE SAY SHE WILL CHECK BACK FOR RESPONSE.</div><div><br></div> 30 3 30293 120 17 2 23 1 112 218 4
999541 12/22/2022 9:28:27 AM 12/22/2022 9:28:27 AM IVR call:? Received call for ? for account undefined