Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1004401 | 12/28/2022 1:53:53 PM | 12/28/2022 1:53:54 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004399 | 12/28/2022 1:53:25 PM | 12/28/2022 1:53:26 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004397 | 12/28/2022 1:51:54 PM | 12/28/2022 1:51:54 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004394 | 12/28/2022 1:50:02 PM | 12/28/2022 1:50:03 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004393 | 12/28/2022 1:47:18 PM | 12/28/2022 1:47:19 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004376 | 12/28/2022 1:33:23 PM | 12/28/2022 1:33:23 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38470 | 12/28/2022 1:32:38 PM | 3/24/2023 8:22:51 AM | 6 Month Policy | Please can you assist with a 6 months Policy.<div><br></div><div><b><u>QRC RESPONSE:</u> Six months policy adjustment done</b><br><div><br></div><div><br></div></div><br/><b>Journal Number</b>: [528846]<br/><b>Journal Amount</b>: [60199.35] | 27 | 3 | 30301 | 115 | 15 | 2 | 23 | 1 | 101 | 3/24/2023 8:21:39 AM | 141769 | 2 | 200 | 2 | |||||||||||||||||||||||
| 1004374 | 12/28/2022 1:32:37 PM | 12/28/2022 1:32:38 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004372 | 12/28/2022 1:31:55 PM | 12/28/2022 1:31:55 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 23277 | 12/28/2022 1:27:56 PM | 4/16/2023 10:52:46 AM | SIX MONTHS POLICY | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2022/07/23<div><br></div><div>QRC RESPONSE: Six months policy adjustment done</div><br/><b>Journal Number</b>: [528655]<br/><b>Journal Amount</b>: [1659,78] | 27 | 3 | 23442 | 114 | 15 | 2 | 23 | 1 | 101 | 4/16/2023 10:52:40 AM | 141734 | 8 | 201 | 8 | |||||||||||||||||||||||
| 1004369 | 12/28/2022 1:25:04 PM | 12/28/2022 1:25:05 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004365 | 12/28/2022 1:22:40 PM | 12/28/2022 1:22:40 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004364 | 12/28/2022 1:22:12 PM | 12/28/2022 1:22:13 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004354 | 12/28/2022 1:17:14 PM | 12/28/2022 1:17:14 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004352 | 12/28/2022 1:16:32 PM | 12/28/2022 1:16:33 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004336 | 12/28/2022 1:05:46 PM | 12/28/2022 1:05:46 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004326 | 12/28/2022 1:01:19 PM | 12/28/2022 1:01:20 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004325 | 12/28/2022 1:00:40 PM | 12/28/2022 1:00:41 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004306 | 12/28/2022 12:52:24 PM | 12/28/2022 12:52:25 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004305 | 12/28/2022 12:52:08 PM | 12/28/2022 12:52:09 PM | IVR call:? | Received call for ? for account undefined |