Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1155975 | 47473 | 5/19/2023 6:42:34 AM | 5/19/2023 6:42:35 AM | IVR call: balance | Received call for balance for account 10064742 undefined | 7 | 2 | 33218 | 78 | ||||||||||||||||||||||||||||||||
| 1155970 | 47472 | 5/19/2023 6:39:12 AM | 5/19/2023 6:39:13 AM | IVR call: balance | Received call for balance for account 10261432 undefined | 7 | 2 | 33217 | 78 | ||||||||||||||||||||||||||||||||
| 1155959 | 47471 | 5/19/2023 6:34:24 AM | 5/19/2023 6:34:26 AM | IVR call: balance | Received call for balance for account 10013440 undefined | 7 | 2 | 32964 | 78 | ||||||||||||||||||||||||||||||||
| 47470 | 5/19/2023 6:29:00 AM | 5/19/2023 6:29:03 AM | Late termination | Duplication of services, late termination, no clear indication between owner and tenant. | 23 | 3 | 33216 | 39 | 5 | 2 | 23 | 6 | 122 | 39 | |||||||||||||||||||||||||||
| 1155939 | 47469 | 5/19/2023 6:09:10 AM | 5/19/2023 6:09:11 AM | IVR call: balance | Received call for balance for account 10290901 undefined | 7 | 2 | 23329 | 78 | ||||||||||||||||||||||||||||||||
| 1155934 | 47468 | 5/19/2023 6:03:58 AM | 5/19/2023 6:03:59 AM | IVR call: balance | Received call for balance for account 10044594 undefined | 7 | 2 | 19781 | 78 | ||||||||||||||||||||||||||||||||
| 1155898 | 47467 | 5/19/2023 5:12:42 AM | 5/19/2023 5:12:43 AM | IVR call: balance | Received call for balance for account 10247154 undefined | 7 | 2 | 28398 | 78 | ||||||||||||||||||||||||||||||||
| 1155891 | 47466 | 5/19/2023 4:46:06 AM | 5/19/2023 4:46:07 AM | IVR call: balance | Received call for balance for account 10299907 undefined | 7 | 2 | 18036 | 78 | ||||||||||||||||||||||||||||||||
| 1155888 | 47465 | 5/19/2023 4:32:14 AM | 5/19/2023 4:32:16 AM | IVR call: balance | Received call for balance for account 10346335 undefined | 7 | 2 | 27847 | 78 | ||||||||||||||||||||||||||||||||
| 1155750 | 5/18/2023 4:37:31 PM | 5/18/2023 4:37:32 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1155747 | 5/18/2023 4:36:32 PM | 5/18/2023 4:36:35 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1155716 | 5/18/2023 4:09:55 PM | 5/18/2023 4:09:57 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1155713 | 5/18/2023 4:08:55 PM | 5/18/2023 4:08:56 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1155712 | 5/18/2023 4:08:00 PM | 5/18/2023 4:08:01 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1155709 | 5/18/2023 4:06:06 PM | 5/18/2023 4:06:07 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 47464 | 5/18/2023 2:09:48 PM | 5/18/2023 2:13:21 PM | Water Fixed on 5 June 2022 | Water Fixed on 5 June 2022 | 22 | 3 | 33215 | 207 | 17 | 4 | 23 | 1 | 96 | 1208 | 1208 | ||||||||||||||||||||||||||
| 1155595 | 47463 | 5/18/2023 1:50:07 PM | 5/18/2023 1:50:08 PM | IVR call: balance | Received call for balance for account 20418479 undefined | 7 | 2 | 22671 | 78 | ||||||||||||||||||||||||||||||||
| 17487 | 5/18/2023 1:46:41 PM | 5/18/2023 1:46:44 PM | Water Meter Reading Photograph 15 Ravenswood Avenue | Date:25-04-2023 Meter#:170779844 Reading:0870.Kl refer photograph | 23 | 3 | 16927 | 17 | 2 | 23 | 1 | 111 | 1020 | ||||||||||||||||||||||||||||
| 47461 | 5/18/2023 1:28:27 PM | 5/18/2023 1:28:30 PM | water | six months policy to be applied from 2021/2023-02 | 6 | 3 | 33214 | 110 | 15 | 2 | 23 | 1 | 101 | 205 | |||||||||||||||||||||||||||
| 1155567 | 47462 | 5/18/2023 1:27:46 PM | 5/18/2023 1:28:03 PM | IVR call: meter-reading | Received call for meter-reading for account 10113765 Meter reading: [016346] Meter type: [water] | 10 | 2 | 1304 | 81 |