Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1005078 | 12/29/2022 8:28:23 AM | 12/29/2022 8:28:24 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1005066 | 12/29/2022 8:25:59 AM | 12/29/2022 8:26:00 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1005060 | 12/29/2022 8:25:22 AM | 12/29/2022 8:25:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1005047 | 12/29/2022 8:21:06 AM | 12/29/2022 8:21:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1005044 | 12/29/2022 8:19:55 AM | 12/29/2022 8:19:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1005040 | 12/29/2022 8:19:40 AM | 12/29/2022 8:19:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1005037 | 12/29/2022 8:18:24 AM | 12/29/2022 8:18:25 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38474 | 12/29/2022 8:17:35 AM | 3/12/2023 10:44:39 AM | LATE TERMINATION | TRANSFER SERVICES FROM PREVIOUS OWNER TO CURRENT OWNER.<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Account terminated in Feb 2023.</div><div>Consumer to forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div> | 27 | 3 | 30305 | 16 | 5 | 2 | 23 | 6 | 76 | 3/12/2023 10:44:39 AM | 144041 | 3 | 16 | 3 | |||||||||||||||||||||||
| 1005019 | 12/29/2022 8:10:49 AM | 12/29/2022 8:10:50 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1005016 | 12/29/2022 8:10:19 AM | 12/29/2022 8:10:20 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1005015 | 12/29/2022 8:07:39 AM | 12/29/2022 8:07:40 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38473 | 12/29/2022 8:04:47 AM | 1/22/2023 11:27:16 AM | WATER QUERY | HIGH CONSUMPTION FROM 2021/03 DEBTOR MADE AN ARRANGEMENT HE IS PAYING R1500.00 EVERY MONTH<div>QRC Response :Date 22/01/2023</div><div>Six months policy applied for 03/2021 Billing </div><div>Journal submitted for review and authorisation .</div><br/><b>Journal Number</b>: [528847] | 24 | 3 | 30304 | 84 | 15 | 4 | 23 | 1 | 101 | 192 | 12 | ||||||||||||||||||||||||||
| 1004998 | 12/29/2022 8:01:31 AM | 12/29/2022 8:01:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004991 | 12/29/2022 7:58:06 AM | 12/29/2022 7:58:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004990 | 12/29/2022 7:57:50 AM | 12/29/2022 7:57:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004989 | 12/29/2022 7:56:54 AM | 12/29/2022 7:56:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004981 | 12/29/2022 7:53:30 AM | 12/29/2022 7:53:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004980 | 12/29/2022 7:52:46 AM | 12/29/2022 7:52:46 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004979 | 12/29/2022 7:52:02 AM | 12/29/2022 7:52:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004978 | 12/29/2022 7:50:58 AM | 12/29/2022 7:50:59 AM | IVR call:? | Received call for ? for account undefined |