Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1005193 12/29/2022 9:38:00 AM 12/29/2022 9:38:00 AM IVR call:? Received call for ? for account undefined
1005188 12/29/2022 9:37:14 AM 12/29/2022 9:37:15 AM IVR call:? Received call for ? for account undefined
1005185 12/29/2022 9:36:24 AM 12/29/2022 9:36:24 AM IVR call:? Received call for ? for account undefined
38477 12/29/2022 9:35:56 AM 12/29/2022 9:36:01 AM WATER READINGS 0012 TAKEN ON THE 29/12/2022 PICTURE PROVIDED 6 3 30308 114 17 2 23 1 112 201
1005178 12/29/2022 9:31:23 AM 12/29/2022 9:31:23 AM IVR call:? Received call for ? for account undefined
1005177 12/29/2022 9:30:59 AM 12/29/2022 9:31:00 AM IVR call:? Received call for ? for account undefined
1005175 12/29/2022 9:29:54 AM 12/29/2022 9:29:54 AM IVR call:? Received call for ? for account undefined
1005172 12/29/2022 9:29:06 AM 12/29/2022 9:29:07 AM IVR call:? Received call for ? for account undefined
1005170 12/29/2022 9:27:28 AM 12/29/2022 9:27:28 AM IVR call:? Received call for ? for account undefined
1005167 12/29/2022 9:25:37 AM 12/29/2022 9:25:38 AM IVR call:? Received call for ? for account undefined
1005166 12/29/2022 9:24:37 AM 12/29/2022 9:24:38 AM IVR call:? Received call for ? for account undefined
38476 12/29/2022 9:17:59 AM 12/29/2022 9:58:32 AM HIGH CONSUMPTION BO080-Meter Enquiry<div><span style="white-space:pre"> </span></div><div>RmrksDtailBckwFrwdAll</div><div>Stand No: 080 008 NU503961 00000 0000 0000 Restart from Reading Date:&nbsp;</div><div><br></div><div>Acct No: 10437397 Name: SICATSHA S</div><div>Str. Name: ZONE 08 NU 03961/00 Complx:&nbsp;</div><div>Met.Loc: ZONE 08 NU 03961/00 Serv Rem:&nbsp;</div><div>Meter No: 212081442 Meter Type: MW08 Print:&nbsp;</div><div>Metr.Book: 746 Route: 1215 Tar-Code: WA0IND</div><div>Cable-Cut: Cable-Cut-Date:&nbsp; &nbsp;</div><div>Inst-No: Inst-Type: Interim: Y</div><div>Taken on</div><div>Type</div><div>Reading</div><div>Factor</div><div>Consumption</div><div>RC</div><div>Rmk</div><div>Process-On</div><div>Reader</div><div>2022/11/12 3 844.000 1.00000 103.000 C 2022/12/24&nbsp;</div><div>2022/10/12 3 741.000 1.00000 88.000 C 2022/11/26&nbsp;</div><div>2022/09/12 3 653.000 1.00000 97.000 C 2022/10/23&nbsp;</div><div>2022/08/12 3 556.000 1.00000 80.000 C 2022/09/25&nbsp;</div><div>2022/07/12 3 476.000 1.00000 76.000 C 2022/08/26&nbsp;</div><div>2022/06/12 3 400.000 1.00000 70.000 C 2022/08/02&nbsp;</div><div>2022/05/12 3 330.000 1.00000 60.000 C 2022/06/25&nbsp;</div><div>2022/04/12 3 270.000 1.00000 45.000 C 2022/05/29&nbsp;</div><div>2022/03/12 3 225.000 1.00000 44.000 C 2022/04/23&nbsp;</div><div>2022/02/13 0 181.000 1.00000 C 2022/04/01 ZZZZZZ</div><div>»</div><div><br></div><div>OK Home Quit</div> 6 3 30307 89 17 4 23 1 96 187 187
1005155 12/29/2022 9:12:47 AM 12/29/2022 9:12:48 AM IVR call:? Received call for ? for account undefined
1005154 12/29/2022 9:12:11 AM 12/29/2022 9:12:12 AM IVR call:? Received call for ? for account undefined
1005153 12/29/2022 9:11:51 AM 12/29/2022 9:11:52 AM IVR call:? Received call for ? for account undefined
1005150 12/29/2022 9:09:48 AM 12/29/2022 9:09:49 AM IVR call:? Received call for ? for account undefined
1005147 12/29/2022 9:08:08 AM 12/29/2022 9:08:09 AM IVR call:? Received call for ? for account undefined
38475 12/29/2022 9:01:14 AM 1/24/2023 8:45:53 AM WATER QUERY THERE IS HIGH CONSUMPTION FROM 2018 JUNE<div>QRC Response:DATE 24/01/2023</div><div>Consumption still high consumer to check for leaks and submit the Plumbers report.</div> 30 3 30306 84 4 1 112 192 12
1005139 12/29/2022 9:00:21 AM 12/29/2022 9:00:21 AM IVR call:? Received call for ? for account undefined
1005138 12/29/2022 8:59:27 AM 12/29/2022 8:59:27 AM IVR call:? Received call for ? for account undefined